Claude AI Vs ChatGPT: Which Is Best?
Gmelius Blog AI Assistants Claude AI Vs ChatGPT: Which Is Best?
Table of contents
- What Is ChatGPT?
- What Is Claude?
- Claude vs ChatGPT: Where Each One Wins
- Benchmarks and reasoning
- The developer exodus
- Writing quality
- Context window and memory
- The Trust Problem: Sycophancy vs. Honesty
- The Moment Everything Shifted
- Pricing Comparison
- Claude vs ChatGPT: Which One Should You Choose?
- When to choose Claude? Choose Claude if:
- When to choose ChatGPT?Choose ChatGPT if you:
- FAQs about Claude vs ChatGPT
- 1. Is Claude better than ChatGPT for coding?
- 2. Can Claude generate images?
- 3. Why did millions of people switch to Claude in 2026?
- 4. Which AI hallucinates less?
- 5. Is ChatGPT more creative than Claude?
- 6. Which AI is better for beginners?
- The Bigger Question
- Supercharge Your Workflow with Gmelius
Claude AI vs ChatGPT in 2026: Compare features, pricing, and best use cases. See which fits your workflow best and how Gmelius adds AI draft replies in Gmail.
Written by
Milagros Ribas
Reviewed by
Anwesha Roy
Last updated:
April 23, 2026
Expert Verified
Reading time:
7 min read
Claude vs ChatGPT: Which Is Best in 2026?
For two years, whenever someone asked "which AI should I use?", the answer was ChatGPT. It wasn't even close. It was the default, the Kleenex of AI.
But something changed. And if you're still paying OpenAI $20 a month on autopilot, you might be working with an outdated assumption.
The benchmarks, developer surveys, and migration numbers tell a story that surprises most people, especially if you write, code, or do any kind of knowledge work for a living. According to a McKinsey study, around 78% of companies have now adopted AI technologies, with 280 million people worldwide using AI in at least one business function. Among the most widely used tools: ChatGPT, developed by OpenAI, and Claude, developed by Anthropic.
Both tools are remarkable. Both are improving fast. But they were built with fundamentally different goals, and understanding that difference could save you a lot of frustration.
What Is ChatGPT?
ChatGPT is OpenAI's conversational AI, first launched in 2022. Built on a series of increasingly powerful large language models (from GPT-3.5 through to GPT-4o) it quickly became one of the most widely adopted AI assistants in history.
Its biggest strength is breadth. ChatGPT can generate images via DALL-E, browse the web in real time, hold voice conversations with remarkably low latency, and connect to thousands of third-party tools through its plugin ecosystem. If someone needs one AI that does a bit of everything, ChatGPT is still the natural answer.
Key strengths:
- Versatility across writing, brainstorming, coding, tutoring, and more
- Multimodal: processes and generates text, images, and audio
- Massive ecosystem of integrations, custom GPTs, and plugins
- Deep compatibility with Microsoft's product suite via Copilot
Core limitations:
- Can generate incorrect information with high confidence ("hallucinations")
- Writing can feel verbose and generic without careful prompting
- Prone to telling users what they want to hear rather than what is accurate
- Limited context window compared to Claude (128,000 tokens on Plus)
What Is Claude?
Claude is Anthropic's conversational assistant, first launched in 2023 and built with a strong emphasis on safety, honesty, and reliability. Its architecture is grounded in what Anthropic calls "Constitutional AI" — a framework that trains the model against a set of guiding principles designed to make outputs helpful, honest, and resistant to harmful or biased content.
Where ChatGPT bets on breadth, Claude bets on depth. It is particularly strong at writing, reasoning, coding, and handling large volumes of text — and it's specifically designed to push back when you're wrong rather than simply agree with you.
Key strengths:
- Exceptional reasoning, especially on complex multi-step problems
- Larger context window: 200,000 tokens on the paid plan (roughly 150,000 words)
- Cleaner, more natural writing with fewer filler phrases
- More likely to flag uncertainty rather than guess confidently
- Preferred by 70% of developers for coding tasks in recent surveys
Core limitations:
- Cannot generate images
- No real-time web browsing
- Voice mode is less polished than ChatGPT's
- Smaller integration ecosystem
- Can occasionally be overly cautious with creative or hypothetical prompts
Claude vs ChatGPT: Where Each One Wins
Why 2.5 Million People Just Deleted ChatGPT - YouTube
Tap to unmute
Why 2.5 Million People Just Deleted ChatGPT Gmelius
Gmelius653 subscribers
Benchmarks and reasoning
AI benchmarks used to be easy to dismiss — multiple-choice tests that models essentially memorized. But the evaluations have become more demanding, and the results are harder to ignore.
On SWE-bench Verified, the industry standard for real-world software engineering tasks, Claude Opus 4.6 scores 80.8% versus GPT-5.4's roughly 80%. A near tie at the top.
But on GPQA Diamond — a PhD-level reasoning test in physics, chemistry, and biology where even human experts in the same field frequently fail without internet access — Claude scores 91.3%. This is a test of pure logical reasoning, much closer to how professionals actually use AI. The gap here is meaningful.
Independent 30-day coding tests have found Claude achieving around 95% functional accuracy compared to approximately 85% for ChatGPT.
The developer exodus
The 2025 Stack Overflow Developer Survey — the largest developer survey in the world — found that while 81% of developers still use ChatGPT, Claude's adoption jumped to 43%, and it's growing significantly faster. By late 2025 and early 2026, approximately 70% of developers reported preferring Claude for coding tasks specifically.
The reason comes up consistently: Claude writes cleaner code, handles multi-file projects more reliably, and is more honest about what it doesn't know. That last point matters enormously when you're building software that handles money, data, or security.
Writing quality
There is a recognizable pattern to AI-generated text — the "In a dynamic business environment" openers, the "It's important to note that" filler phrases, the way everything sounds like a well-meaning college student padding a word count. In the industry, it's called AI slop, and ChatGPT produces more of it.
Claude's writing feels different. Not perfect — no AI writing is — but more natural, more direct, and occasionally capable of a genuinely original idea. Tom's Guide's 2026 "AI Madness" tournament, which ran seven real-world benchmarks head-to-head, found a growing "sophistication gap": where ChatGPT used generic frameworks and academic templates, Claude had what they described as a "lived-in quality" that felt less robotic.
Context window and memory
A context window is essentially the AI's short-term memory — how much text it can hold before it starts losing track of what was said at the beginning.
Claude handles 200,000 tokens on its paid plan, roughly equivalent to an entire novel. ChatGPT Plus offers 128,000. For a five-paragraph email, neither limit matters. But for legal briefs, entire codebases, or long research documents, Claude holds significantly more in memory at once — and doesn't lose the thread the way ChatGPT tends to in extended conversations.
For more insights on AI in the workplace, check out our Agentic AI Statistics article.
The Trust Problem: Sycophancy vs. Honesty
This is where the comparison gets genuinely important.
In April 2025, OpenAI pushed an update to GPT-4o that its own postmortem described as "overly flattering or agreeable." Users posted screenshots of ChatGPT praising someone's business plan for selling literal excrement on a stick. It told one user they were a divine messenger. It endorsed someone's decision to stop taking medication.
OpenAI rolled it back within days. The cause: they had trained the model on thumbs-up and thumbs-down feedback, which over time taught it to prioritize approval over accuracy. It became a people-pleaser. Sam Altman acknowledged the problem publicly on X.
This phenomenon has a name: sycophancy. And a Stanford study testing 11 AI models found that sycophantic AI agrees with users 49% more than humans do — and that even a single validating AI response made people significantly less willing to take responsibility for their own decisions.
Anthropic's Constitutional AI approach trains Claude differently. Rather than chasing user approval, it grades its own answers against a constitution of principles — designed to produce responses that are correct rather than satisfying. Users consistently report that Claude is more willing to challenge assumptions, flag errors, and say "I'm not sure about this part" rather than generating a confident but wrong answer.
Honesty is often what separates a good colleague from a bad one. The same applies to AI.
The Moment Everything Shifted
In late February 2026, a story broke that reframed the entire conversation.
Anthropic refused to let the Pentagon use Claude for mass surveillance or fully autonomous weapons systems. The Trump administration attempted to blacklist the company. Within hours, OpenAI signed its own deal with the Department of Defense.
The public reaction was swift — and not in the direction anyone expected. Within four days, Claude jumped from #131 on the Apple App Store to the number one spot, overtaking ChatGPT for the first time. Daily active users hit 11.3 million. Free sign-ups jumped 60%. Paid subscribers more than doubled. Around 2.5 million people pledged to delete ChatGPT.
Most of those people didn't switch because of benchmark scores. They switched because of trust.
Want to evaluate more options? Our Best AI Assistants Comparison reviews ChatGPT, Claude, Gemini, Copilot, Perplexity, and Grok in detail.
Pricing Comparison
Both tools offer comparable paid plans at the same price point.
| ChatGPT | Claude | |
|---|---|---|
| Free | Basic model, usage limits | Core model, stricter daily limits |
| $20/month | Plus: GPT-4o, web browsing, image generation | Pro: higher usage, priority access, Claude Code |
| Premium | Pro tier for heavy users | Max: enterprise-grade throughput |
One notable difference: Claude Pro includes Claude Code, a full coding agent that reads your terminal, edits files, and runs commands across multi-file projects. ChatGPT has no equivalent at this price point.
Claude vs ChatGPT: Which One Should You Choose?
There is no universal answer. The right choice depends on how you actually work.
When to choose Claude? Choose Claude if:
- Write code, especially complex or multi-file projects
- Produce long-form content: reports, briefs, research, articles
- Work with large documents — legal, financial, technical, or academic
- Want an AI that will challenge your assumptions rather than validate them
- Value accuracy over agreeableness
When to choose ChatGPT? Choose ChatGPT if you:
- Need image generation (Claude cannot do this at all)
- Use voice mode regularly — ChatGPT's is significantly more polished
- Are embedded in the Microsoft or OpenAI ecosystem
- Need a broad plugin and integration library
- Want an all-purpose assistant for varied, casual tasks
The power user approach: many professionals run both. Claude Pro for writing and coding; ChatGPT's free tier for occasional image generation or voice queries. Total monthly cost: $20 — the same as one paid subscription.
FAQs about Claude vs ChatGPT
1. Is Claude better than ChatGPT for coding?
For most coding work, yes. Around 70% of developers now prefer Claude, and independent tests put its functional accuracy around 95% versus 85% for ChatGPT. Claude Code, included in the $20 Pro plan, also gives you a full coding agent with no ChatGPT equivalent at that price.
2. Can Claude generate images?
No. If you need AI-generated visuals, ChatGPT is the only option of the two — Claude cannot produce images at all.
3. Why did millions of people switch to Claude in 2026?
In February 2026, Anthropic refused a Pentagon request to use Claude for autonomous weapons while OpenAI signed a defense deal. Within four days, Claude jumped from #131 to #1 on the App Store. The switch was driven by trust more than features.
4. Which AI hallucinates less?
Claude. It's more likely to say "I'm not sure" rather than generate a confident but wrong answer — a key reason it's preferred in legal, financial, and research-heavy work.
5. Is ChatGPT more creative than Claude?
Generally yes. ChatGPT is stronger for open-ended brainstorming, marketing copy, and imaginative content. Claude is more precise and structured, which can feel less "creative" but produces cleaner results for professional writing.
6. Which AI is better for beginners?
ChatGPT. Its broader feature set, voice mode, and plugin ecosystem make it more accessible for casual or first-time users. Claude rewards users who know what they want from it.
The Bigger Question
There is something that neither Anthropic nor OpenAI particularly wants you to dwell on.
The Stanford sycophancy study tested all major AI models (Claude included) and found that all of them are making users less likely to take responsibility for their own decisions. We are outsourcing our thinking to systems architecturally incentivized to agree with us, to varying degrees.
Whether it's GPT-5.4 or Claude Opus 4.6, the fundamental risk is the same: the more we use AI as a mirror, the less we grow. The best AI tool isn't the one with the highest benchmark score. It's the one that makes your work better without impairing your thinking, or making you a worse reasoner overall.
The question eventually stops being "how good is this AI?" and becomes "how good are you when you're using it?"
Supercharge Your Workflow with Gmelius
While AI tools compete for your attention, your team's email collaboration still needs a human-centered approach. Gmelius combines shared inboxes, workflow automation, and AI draft replies directly inside Gmail, so you can manage conversations faster, keep collaboration effortless, and reclaim time without switching between tools.
👉 Start your free trial at gmelius.com
Share this post on LinkedinX facebook [#176]Created with Sketch.
Meet Meli, the AI Assistant who
Drafts your replies
Sorts your emails
Schedules your meetings
Dispatches emails to your teammates
\ Add Meli to Gmail](/content/ai-email-assistant/index.html)
Meet Meli, the AI Assistant who
Drafts your replies
Sorts your emails
Schedules your meetings
Dispatches emails to your teammates
\ Add Meli to Gmail](/content/ai-email-assistant/index.html)
Less Email. More Life.
Reclaim 1 hour per day managing email thanks to Gmelius shared inboxes and AI assistants built for Gmail.
\ Start your 7-day free trial](https://app.gmelius.com/signup) Get a Demo of Gmelius
More in
AI Assistants
How to Remove Hiver from Gmail](/content/blog/how-to-remove-hiver-from-gmail/index.html)
.avif)Superhuman AI Review: Is This Email Tool Worth It?](/content/blog/superhuman-ai-review/index.html)
.avif)The 11 Best AI Agents Available in 2026](/content/blog/best-ai-agents/index.html)
Fyxer AI Review: Can This AI Assistant Actually Manage Your Inbox?](/content/blog/fyxer-ai-review/index.html)
.avif)ChatGPT for Email Review: I Used ChatGPT to Write My Emails for a Week](/content/blog/chatgpt-for-email-review/index.html)
[![What Are AI Agents? [Updated Guide for 2026]](https://cdn.prod.website-files.com/6737568a4ac417efeb387e5a/69cb892aa2e07a092071c0e0_Curiosity%20and%20Discovery%20(1).avif)
What Are AI Agents? [Updated Guide for 2026]](/content/blog/what-are-ai-agents/index.html)
Product
Signup Demo Install Extension Install PWA for iOS & Android Install Google Workspace App API Documentation ⧉
Artificial Intelligence
Team Collaboration
Email Management
Company
Pricing Legal Hub Partner Program Trust Center ⧉ Product Updates Product Roadmap ⧉
Customer Stories
Compare Gmelius with
Follow Gmelius
\ LinkedIn](https://www.linkedin.com/company/gmelius/) \ Instagram](https://www.instagram.com/gmelius/) \ X (Twitter)](https://x.com/gmelius) \ Youtube](https://www.youtube.com/channel/UC6HKJKctNXGihVjPOyNlWOg?sub_confirmation=1)
Resources
Blog Live Support Help Center ⧉ Gmelius Academy ⧉ Videos Status Page ⧉
Email Templates
Google Workspace Logos
Integrations
\ Gmail](/content/integrations/gmail/index.html)
\ Google Groups](/content/integrations/google-groups/index.html)
\ Google Workspace Admin](/content/integrations/google-workspace/index.html)
\ Google Meet](/content/integrations/google-meet/index.html)
\ Google Calendar](/content/integrations/google-calendar/index.html)
\ Salesforce](/content/integrations/salesforce/index.html)
\ HubSpot](/content/integrations/hubspot/index.html)
\ Slack](/content/integrations/slack/index.html)
\ Trello](/content/integrations/trello/index.html)
\ Nicereply](/content/integrations/nicereply/index.html)
\ Zapier](/content/integrations/zapier/index.html)
\ Make](/content/integrations/make/index.html)
\ Relay.app](/content/integrations/relay-app/index.html)
By Gmelius
\ Backup Space ⧉](https://backupspace.io/?ref=gmelius)
Language
Less Email. More Life.
© Gmelius. All rights reserved.
AI Email Assistant for Gmail - YouTube
Tap to unmute
AI Email Assistant for Gmail Gmelius
Gmelius653 subscribers
Gmelius Info
I'm Gmail and I'm Meli for Gmail - YouTube
Tap to unmute
I'm Gmail and I'm Meli for Gmail Gmelius
Gmelius653 subscribers
Discover AI Assistants for Gmail
Welcome back, there! 👋
Here's what we added while you were away.
April Updates: Smarter Meli, lighter inbox 🌼
Hi there,
Say hello to more free time this Spring!
Get Meli to output exactly what you want
Gmelius gives users granular control over AI-generated replies. More professional? No problem. Mirror the sender’s tone? Easy peasy.
And now, custom instructions can contain up to 2,000 characters, up from 1,000.
This means more flexibility to fine-tune behaviour and outputs.
Meli now also looks at the last email in a thread to decide if it needs a reply.
So, if the last email includes the user in a CC/BCC or the last email is a promotion/notification, Meli can detect and ignore it. 🤫
Auto-schedule just the meetings you need, no noise
Meli understands meeting intent based on emails and generates auto-replies with available slots. To turn this feature on, go to Personal inbox configuration settings → AI Scheduler → Toggle to “Enabled”.
Now, the AI auto-scheduler turns itself off for promotional emails, messages where you are CC/BCC’d, and emails originating from Google Calendar.
Enjoy a cleaner calendar, with Meli by Gmelius.
What’s next? Catch up on a thread at a glance
In the next few weeks, we are launching the “conversation context summary” feature.
Users can click on the AI button at the top of any email for a quick summary of the conversation so far.
Stay tuned! And while you wait, check out the latest video from Gmelius, where we look at why 2.5 million users have deleted ChatGPT.
Why 2.5 Million People Just Deleted ChatGPT - YouTube
Tap to unmute
Why 2.5 Million People Just Deleted ChatGPT Gmelius
Gmelius653 subscribers
Keep freeing up time with Gmelius, and see you in May.
— The Gmelius Team
Meli is now your personal secretary. 📆 Meetings, handled.
New
March is all about reducing friction in your inbox and helping you move faster without extra effort. ✨
From smarter scheduling to improved organization and real-time sync, here’s what’s new in Gmelius, and what Meli can now do for you.
🤖 AI Meeting Scheduler by Meli: No More Back-and-Forth
When an incoming email contains a meeting request, Meli automatically detects it and acts as your personal secretary. Meli checks your calendar availability, applies your scheduling preferences, and drafts a ready-to-send reply with suggested time slots.
The recipient can then book a time in one click.
What makes it different: This is not chat-based scheduling. You don’t need to prompt it, Meli acts when it matters.
The AI Meeting scheduler is available for all customers. Learn more
PausePlay
-0:00
UnmuteMute
Disable captionsEnable captions
Settings
AudioEnglish
English
CaptionsDisabled
Disabled
QualityAuto (480p)
Auto
1080p
720p
480p
240p
SpeedNormal
0.25x
0.5x
0.75x
Normal
1.25x
1.5x
1.75x
2x
Exit PiPEnter PiPAirPlayExit FullscreenEnter Fullscreen
🏷️ AI Labels: Smarter Inbox Organization
Personal inboxes with AI Sorting enabled now generate Gmail labels instead of Gmelius tags, making it easier to organize and navigate conversations.
This update is now available across all plans.
What this means for you: Conversations are automatically categorized into clear Gmail folders creating an improved visibility and structure in your inbox both on desktop and mobile.
PausePlay
-0:00
UnmuteMute
Disable captionsEnable captions
Settings
AudioDefault
CaptionsDisabled
Disabled
QualityAuto (240p)
Auto
1080p
720p
480p
240p
SpeedNormal
0.25x
0.5x
0.75x
Normal
1.25x
1.5x
1.75x
2x
Exit PiPEnter PiPAirPlayExit FullscreenEnter Fullscreen
⚡ Real-Time Updates Are Back
Your workspace now stays perfectly in sync without manual refresh.
We’ve improved real-time updates across key areas like:
Ticketing folders
Custom views
Shared workflows
Everything updates instantly, so you’re always working with the latest information.
🧹 Auto-Cleanup for AI Drafts
Meli now automatically deletes unused drafts to keep your Gmail drafts folder clean. AI-generated drafts are deleted after 3 business days if unused, helping keep your inbox clutter-free without any manual effort.
From the Editorial Team
On YouTube, we’re exploring whether AI truly understands your feelings… or is it just very good at pretending?
The AI Empathy Machine - YouTube
Tap to unmute
The AI Empathy Machine Gmelius
Gmelius653 subscribers
From smarter meeting scheduling to automatic cleanup, Meli keeps taking work off your plate.
And we’re only getting started. More updates coming soon.
- The Gmelius Team
February is our Favorite F-Word
New
This month might be 28 days short, but for Gmelius, it’s packed with updates, enhancements, and new releases.
Brand New Dashboard and Smarter Navigation
Your Gmelius dashboard is now arranged into four primary sections:
Config for admins
Mail for your inbox
Meli to chat with your AI executive assistant
and Analytics for monitoring productivity
(Even) More Control Over AI Drafts
Customizing AI-generated drafts is now easier with pre-built prompts. You can also make drafts more informed by adding multiple knowledge sources. Just add the websites from which you want Gmelius AI to fetch information, and you’re good to go.
AI Follow-Ups Are Here!
Finally, an AI that follows up for you. Meli (Gmelius AI) understands when a message you send needs a reply.
If the recipient doesn’t respond in 2 days (excluding weekends), Gmelius AI writes a follow-up for you to send in 1 click. If you get a reply, then no follow-up is generated. Simple!
You can configure AI follow ups directly from the AI Drafts tab.
FYI Tags to Identify Emails that Matter a Little Less
Tired of scrolling through long threads, only to find out you were just CC’d on it? Next time, check for the “FYI” tag in your inbox. It tells you when you’re CC’d or BCC’d into a conversation, so you can prioritize better and save time.
You can configure the new FYI tag directly from the AI Sorting tab.
Good News for 🇯🇵 Japan and 🇮🇹 Italy!
The Gmelius dashboard is now fully localized in Japanese and Italian. So, if you have friends who speak these languages, refer Gmelius and contact our team to earn referral credits :)
From the Editorial Team
On YouTube, we’re exploring how AI works as a massively influential force shaping our modern world.
The Coal Puzzle: Why AI Isn't Killing Jobs Yet - YouTube
Tap to unmute
The Coal Puzzle: Why AI Isn't Killing Jobs Yet Gmelius
Gmelius653 subscribers
We also created resources to help you improve productivity while saving time. Check them out:
📨 15 Best AI Assistants for Email Productivity: A Buyer’s Guide
✍️ These Are the 5 Best Email Generators of 2026
Product Updates: AI Sorting, Dispatching, Follow Ups & New Auto-Responder
January is about starting the year with a cleaner inbox and less manual work. Here’s a quick look at what’s new in Gmelius and what’s coming next, including multiple new skills added to Meli, your AI executive assistant.
✨ AI Sorting by Meli: Keep Non-Essential Emails Out of Your Inbox
For each AI category, you can now choose whether new emails should:
Stay visible in your inbox, or
Be automatically archived as soon as they’re categorized, and get closer to inbox zero thanks to Meli.
How it works in practice
If you set the Promotions category to Archive, emails identified as promotions won’t appear in your inbox. They’ll be automatically archived instead, keeping your inbox clear without losing access to the message.
Create your personal workspace or update its current configuration by going to the AI Sorting tab: https://app.gmelius.com/workspaces
This AI skill is only available for personal inboxes, not shared inboxes.
✨ AI Follow Ups by Meli: Get the "Ping" out of your Head
Take follow-ups off your mind and focus on the work only you can do. Meli stays on top of your inbox by tracking threads and crafting timely follow-ups.
AI Follow ups can be found and enabled in the AI Draft tab of your workspace under advanced settings: https://app.gmelius.com/workspaces
✨ AI Dispatching by Meli: Assign Conversations to the Right Teammate
Incoming conversations don’t always land with the right person. Meli changes that.
When accessing the new AI Dispatching tab, you’ll be able to define who should receive the conversation once it’s detected, and Meli will automatically route each message to the teammate best suited to handle it.
The result:
Less manual sorting
Faster response times
Better ownership across the team
This AI skill is only available for shared inboxes, not personal inboxes.
🪄 Set Up Autoresponders in Seconds
We’ve added a lightweight autoresponder rule to make simple automations easier.
On our Growth, Pro, and Enterprise plans, you can now quickly create automatic replies for out-of-office messages or instant acknowledgements, without building complex rules.
A faster way to stay responsive, even when you’re offline.
This is just the beginning of what we’re building this year…
Coming very soon:
A brand new look and better (user) experience for app.gmelius.com
Meli becomes your secretary by proactively scheduling meetings on your behalf.
I'm Gmail and I'm Meli for Gmail - YouTube
Tap to unmute
I'm Gmail and I'm Meli for Gmail Gmelius
Gmelius653 subscribers
.\. The Gmelius Team
Smarter Workspaces and new AI Controls
We're kicking off this month with some exciting news! We're premiering our first-ever micro-series, OOO (One Ordinary Office), on November 19. Get ready for a laugh—#AI just made its first workplace comedy. Check out the official trailer below!
One Ordinary Office | Official Trailer | Gmelius #gmelius #emailmanagement - YouTube
Tap to unmute
One Ordinary Office | Official Trailer | Gmelius #gmelius #emailmanagement Gmelius
Gmelius653 subscribers
Now, on to the product updates! We’re excited to roll out some powerful, much-needed updates designed to make your Gmelius experience even smoother. This month is all about giving you more control and smarter automation, starting with a brand-new command center for your team.
Meet Your New Command Center: The Gmelius Workspace
We've centralized your most important settings to make management a breeze. You can now access key information and settings from one convenient place. The Workspace is the new home for a host of powerful settings, including everything from your AI systems and integrations to your automation rules.
Here’s how to get started:
Select your preferred Shared Inbox from the Gmelius homepage.
Once inside, you'll find all the new Workspace settings on your left-hand side.
Please Note: Access to specific Workspace settings may depend on your role, such as owner or admin.
Automate Your Triage with Smarter AI Sorting
The Gmelius AI Sorting assistant is now even easier to use.
From your new Workspace, just click on AI Sorting in the left pane to see all available rules. Enable the rules you want to apply, and then use the magic wand button to automate how different types of emails are managed. Imagine being able to:
Auto-archive all promotional or outreach messages.
Get a Slack ping for urgent team and collaboration alerts.
Auto-assign or route emails containing financial info to a specific person.
Enforce SLAs like a Pro
SLA-based auto-assignment has been totally revamped and is now way easier to set up on Gmelius.
You can now automatically assign new conversations or email tickets to the right person based on your company's SLAs. This feature uses our round robin and load balancer rules, or you can use external integrations like HubSpot or Salesforce.
Additionally, new SLA warnings let you define specific response time targets. You'll be immediately alerted if a reply is delayed, helping you keep every conversation on track.
The AI Draft Assistant got even smart(er)
Gain full control over when and where your AI assistant steps in. You can now control which domains need replies and which ones don’t.
Gmelius now includes whitelists and blacklists for the AI Draft Assistant. This allows you to control precisely when responses are generated, helping you cut down noise and save time with Meli, Gmelius AI.
🦃 Get Ready for the Holiday Season
With the holidays just around the corner, check out these helpful resources from the Gmelius team:
Introducing Meli: Your AI executive assistant
New
Announcement
We’re thrilled to invite you to an early public preview of Meli, your new AI-powered executive assistant from Gmelius.
More than an email helper, Meli is your proactive executive assistant, built to anticipate needs, take initiative, and streamline your day.
With Meli, you can:
Summarize unread emails and flag what matters most.
Suggest archiving the noise and draft replies where action is needed.
Manage your calendar: events, reschedules, reminders.
Streamline daily email management so you can focus on real work.
With deep Gmail expertise and native Google Workspace integration, Meli is designed to help professionals reach inbox zero faster, cut response times, and focus on meaningful work.
This is an early preview—and your feedback will directly shape how Meli evolves. Whether it’s helping you prepare for your day while commuting, managing incoming emails, or assisting your team, we’d love to hear how you’d use Meli:
Gmelius now speaks German, Spanish, and Portuguese! 🌍
New
Release: Gmelius now speaks German, Spanish, and Portuguese - YouTube
Tap to unmute
Release: Gmelius now speaks German, Spanish, and Portuguese Gmelius
Gmelius653 subscribers
¡Hola! Hallo! Olá!
We’re excited to announce that Gmelius just got more global. Our extension for Gmail and our Progressive Web App (PWA) are now available in German, Spanish, and Portuguese—joining our existing English and French versions.
Whether you're managing a shared inbox in Madrid, automating workflows in Munich, or collaborating with your team in São Paulo, Gmelius now works in your language.
🌐 Why it matters:
This update completes our first set of supported languages and brings Gmelius closer to teams around the world—offering a more intuitive and localized experience, wherever you work.
💬 How to switch languages:
Gmelius will automatically adapt to the language set in your Gmail or browser settings. No manual changes needed!
🎯 What’s next?
We’re not stopping here. More languages and localizations are coming soon to support our growing global community.
As always, thank you for using Gmelius to reinvent the way you work—wherever you are, and now, in your own language.