You spend 3 hours a day in your inbox. Gmelius helps you cut that by 1 hour, every single day.

Meet your new AI Assistant: Meli

Meli works 24/7 in the apps you already use helping you reclaim an hour per day.

\ \ Start with Gmail\ \ Free 7-day trial](https://app.gmelius.com/signup) Start with Outlook\ \ Waitlist is open

I'm Gmail and I'm Meli for Gmail from Florian Bersier on Vimeo

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Meli drafts your responses

Each time you open Gmail, Meli has your replies ready, written in your tone, tailored to the context, and based on insights from thousands of your past emails.

Spend 5 seconds reviewing instead of 5 minutes figuring out a reply.

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Meli sorts your emails

Your inbox, perfectly organized. Meli categorizes messages into actionable labels and filters out noise like marketing and outreach emails, so you focus only on what matters.

Focus on what requires your attention and automate the rest.

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Meli schedules your meetings

No more back-and-forth. Meli is your AI secretary who finds the right time, sends the invites, and books the meeting. Done.

Your calendar used to be a negotiation. Now it's on autopilot.

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Meli plans your day

From summarizing client conversations to mapping your day ahead, Meli ensures you start every morning with clarity.

Chat with Meli to reschedule a meeting, reach inbox zero, or summarize previous conversations with a client.

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Meli dispatches your emails

No time to reply or not the right person? Meli routes emails to the right teammate, instantly and intelligently.

Assign conversations to the right stakeholders and streamline your operations by rolling out Meli across your team.

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Meli✦ follows ups for you

Never lose momentum. Meli stays on top of your inbox by tracking threads and crafting timely follow-ups.

Get the "ping" out of your head. Take follow-ups off your mind and focus on the work only you can do.

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AI Disclaimer: Gmelius is an official Google Partner and leverages Google's Gemini latest models to power AI-driven email features. Your data remains confidential, is securely processed, and is never used to train AI models.

You've got your hour back. Now give it to your whole team.Gmelius gives your team structure, visibility, and accountability straight from Gmail.

MakeGmail a collaboration hub.

Gmelius makes great teamwork possible in Gmail with shared inboxes that reinvent how teams manage addresses like support@ or invoices@ — no more cluttered Google Groups or help desks.

\ Add Gmelius to Gmail](https://app.gmelius.com/signup) Get a demo of Gmelius

Shared Inbox Sandbox

Watch a shared inbox in action

Click below for an interactive demo of a shared inbox

Start interactive demo

One inbox. One team. Zero confusion.

Manage shared addresses like support@, billing@, or hr@ from your own Gmail account. Assign conversations in one click. Collaborate on drafts with comments and @mentions. No forwarding, no Bcc chains, no separate help desk — just Gmail, working the way it should for teams.

Create shared inboxes from Google Groups, Gmail accounts, or email aliases. Manage them without leaving Gmail.

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Your Gmail labels, shared in real time.

Synchronize email conversations across your team by sharing Gmail labels and sub-labels. Centralize invoices, projects, and client threads. Everyone sees the same view, updated live. No more "did you see that email?" messages.

Consolidate your team's email data inside the tool they already live in.

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Automate the work around the work.

Route incoming emails with round-robin assignment. Set SLAs. Trigger auto-responses. Connect Gmelius to Slack, Salesforce, or any tool so the right email reaches the right person with the right context, without anyone manually triaging.

From dispatch rules to cross-app workflows, operations run themselves.

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See what email can't normally show you.

Track response times, email volume, team workload, and conversation trends all from a dashboard built into Gmail. Identify bottlenecks before they become problems. Make decisions based on data, not gut feel.

Measure what matters: response times, resolution rates, individual and team performance.

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We work hard so you don't have to. An open letter from our Founder

More than half a century ago, in 1971, Raymond Tomlinson, an American programmer, sent the first-ever email—a brief message to himself containing just the letters ‘QWERTYUIOP’. It might have been merely a test, but it sparked a communication revolution.

Email has come a long way since those early days, evolving into the primary channel for business communication. Today, knowledge workers spend more than 30% of their day in their inboxes1, processing close to 100 new emails daily2. The reality of email overload has become one of the greatest productivity challenges of our time.

At Gmelius, we're dedicated to a simple but powerful mission: Less Email. More Life. Our vision is to transform your inbox into a workspace that is smarter, more collaborative, and seamlessly integrated with the tools you already use—giving you back valuable time to focus on what truly matters. We believe the traditional way of handling email is rapidly becoming obsolete, and we're committed to reinventing it—fast.

Gmelius started as a side project during my PhD in Complex Systems at Oxford3. Today, our passionate team—affectionately known as Gmelians—consistently leads advancements in email technology, including:

‍

‍ 2017: Email stamping via the Ethereum blockchain4

‍ 2018: Kanban views for email organization

‍ 2019: Pioneering email collaboration5 (Y Combinator S19)

‍ 2024: AI Email Agents

2025: Meli, your AI Executive Assistant

We understand that emails represent some of your company's most sensitive and critical data. As a Swiss company, privacy and security are deeply embedded in our DNA. We adhere strictly to the Privacy-by-Design framework, actively minimizing user data collection to ensure your information remains confidential and secure.

Transparency is central to our approach, especially when it comes to software security and privacy practices. To learn more, we invite you to explore our comprehensive Trust Center.

Together, let's achieve Less Email and More Life.

Dr Florian Bersier

Founder @Gmelius

‍

Footnotes

  1. McKinsey Global Institute

  2. Adobe Email Usage Study

  3. Oxford Internet Institute

  4. Whitepaper

  5. TechCrunch article

\ How the French Red Cross Uses 8,000 Shared Inboxes to Create New Collaborative Uses for 40,000 Staff and Volunteers\ \ "Gmelius has offered our organization a way to delegate work, respond to email faster, and increased security."\ \ Read Customer Story](/content/customer-success-stories/french-red-cross/index.html)

Reclaim 1 hour per day managing emails.

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Boise State University

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\ Gmail](/content/integrations/gmail/index.html)

\ Google Groups](/content/integrations/google-groups/index.html)

\ Google Workspace Admin](/content/integrations/google-workspace/index.html)

\ Google Meet](/content/integrations/google-meet/index.html)

\ Google Calendar](/content/integrations/google-calendar/index.html)

\ Salesforce](/content/integrations/salesforce/index.html)

\ HubSpot](/content/integrations/hubspot/index.html)

\ Slack](/content/integrations/slack/index.html)

\ Trello](/content/integrations/trello/index.html)

\ Nicereply](/content/integrations/nicereply/index.html)

\ Zapier](/content/integrations/zapier/index.html)

\ Make](/content/integrations/make/index.html)

\ Relay.app](/content/integrations/relay-app/index.html)

By Gmelius

\ Backup Space ⧉](https://backupspace.io/?ref=gmelius)

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AI Email Assistant for Gmail - YouTube

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Less Email for Outlook is coming...

You’re one step closer to reclaiming 1 hour every day. Sign up for early access to our Outlook integration and help your team focus on what matters most.

Your team sizeJust me2-56-2021-5050+

You’re on the list! Thanks for your interest. We'll reach out as soon as a spot opens up for your team size.

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Gmelius Info

Welcome back, there! 👋

Here's what we added while you were away.

Meli is now your personal secretary. 📆 Meetings, handled.

New

March is all about reducing friction in your inbox and helping you move faster without extra effort. ✨

From smarter scheduling to improved organization and real-time sync, here’s what’s new in Gmelius, and what Meli can now do for you.


🤖 AI Meeting Scheduler by Meli: No More Back-and-Forth

When an incoming email contains a meeting request, Meli automatically detects it and acts as your personal secretary. Meli checks your calendar availability, applies your scheduling preferences, and drafts a ready-to-send reply with suggested time slots.

The recipient can then book a time in one click.

What makes it different: This is not chat-based scheduling. You don’t need to prompt it, Meli acts when it matters.

The AI Meeting scheduler is available for all customers. Learn more

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🏷️ AI Labels: Smarter Inbox Organization

Personal inboxes with AI Sorting enabled now generate Gmail labels instead of Gmelius tags, making it easier to organize and navigate conversations.

This update is now available across all plans.

What this means for you: Conversations are automatically categorized into clear Gmail folders creating an improved visibility and structure in your inbox both on desktop and mobile.

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⚡ Real-Time Updates Are Back

Your workspace now stays perfectly in sync without manual refresh.

We’ve improved real-time updates across key areas like:

  • Ticketing folders

  • Custom views

  • Shared workflows

Everything updates instantly, so you’re always working with the latest information.


🧹 Auto-Cleanup for AI Drafts

Meli now automatically deletes unused drafts to keep your Gmail drafts folder clean. AI-generated drafts are deleted after 3 business days if unused, helping keep your inbox clutter-free without any manual effort.


From the Editorial Team

On YouTube, we’re exploring whether AI truly understands your feelings… or is it just very good at pretending?

The AI Empathy Machine - YouTube

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The AI Empathy Machine Gmelius

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From smarter meeting scheduling to automatic cleanup, Meli keeps taking work off your plate.

And we’re only getting started. More updates coming soon.

- The Gmelius Team

February is our Favorite F-Word

New

This month might be 28 days short, but for Gmelius, it’s packed with updates, enhancements, and new releases.


Brand New Dashboard and Smarter Navigation

Your Gmelius dashboard is now arranged into four primary sections:

  1. Config for admins

  2. Mail for your inbox

  3. Meli to chat with your AI executive assistant

  4. and Analytics for monitoring productivity

Discover your new dashboard


(Even) More Control Over AI Drafts

Customizing AI-generated drafts is now easier with pre-built prompts. You can also make drafts more informed by adding multiple knowledge sources. Just add the websites from which you want Gmelius AI to fetch information, and you’re good to go.


AI Follow-Ups Are Here!

Finally, an AI that follows up for you. Meli (Gmelius AI) understands when a message you send needs a reply.

If the recipient doesn’t respond in 2 days (excluding weekends), Gmelius AI writes a follow-up for you to send in 1 click. If you get a reply, then no follow-up is generated. Simple!

You can configure AI follow ups directly from the AI Drafts tab.


FYI Tags to Identify Emails that Matter a Little Less

Tired of scrolling through long threads, only to find out you were just CC’d on it? Next time, check for the “FYI” tag in your inbox. It tells you when you’re CC’d or BCC’d into a conversation, so you can prioritize better and save time.

You can configure the new FYI tag directly from the AI Sorting tab.


Good News for 🇯🇵 Japan and 🇮🇹 Italy!

The Gmelius dashboard is now fully localized in Japanese and Italian. So, if you have friends who speak these languages, refer Gmelius and contact our team to earn referral credits :)


From the Editorial Team

On YouTube, we’re exploring how AI works as a massively influential force shaping our modern world.

The Coal Puzzle: Why AI Isn't Killing Jobs Yet - YouTube

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The Coal Puzzle: Why AI Isn't Killing Jobs Yet Gmelius

Gmelius652 subscribers

We also created resources to help you improve productivity while saving time. Check them out:

📨 15 Best AI Assistants for Email Productivity: A Buyer’s Guide

✍️ These Are the 5 Best Email Generators of 2026

Product Updates: AI Sorting, Dispatching, Follow Ups & New Auto-Responder

January is about starting the year with a cleaner inbox and less manual work. Here’s a quick look at what’s new in Gmelius and what’s coming next, including multiple new skills added to Meli, your AI executive assistant.


✨ AI Sorting by Meli: Keep Non-Essential Emails Out of Your Inbox

For each AI category, you can now choose whether new emails should:

  • Stay visible in your inbox, or

  • Be automatically archived as soon as they’re categorized, and get closer to inbox zero thanks to Meli.

How it works in practice

If you set the Promotions category to Archive, emails identified as promotions won’t appear in your inbox. They’ll be automatically archived instead, keeping your inbox clear without losing access to the message.

Create your personal workspace or update its current configuration by going to the AI Sorting tab: https://app.gmelius.com/workspaces

This AI skill is only available for personal inboxes, not shared inboxes.


✨ AI Follow Ups by Meli: Get the "Ping" out of your Head

Take follow-ups off your mind and focus on the work only you can do. Meli stays on top of your inbox by tracking threads and crafting timely follow-ups.

AI Follow ups can be found and enabled in the AI Draft tab of your workspace under advanced settings: https://app.gmelius.com/workspaces


✨ AI Dispatching by Meli: Assign Conversations to the Right Teammate

Incoming conversations don’t always land with the right person. Meli changes that.

When accessing the new AI Dispatching tab, you’ll be able to define who should receive the conversation once it’s detected, and Meli will automatically route each message to the teammate best suited to handle it.

The result:

  • Less manual sorting

  • Faster response times

  • Better ownership across the team

This AI skill is only available for shared inboxes, not personal inboxes.


🪄 Set Up Autoresponders in Seconds

We’ve added a lightweight autoresponder rule to make simple automations easier.

On our Growth, Pro, and Enterprise plans, you can now quickly create automatic replies for out-of-office messages or instant acknowledgements, without building complex rules.

A faster way to stay responsive, even when you’re offline.


This is just the beginning of what we’re building this year…

Coming very soon:

  • A brand new look and better (user) experience for app.gmelius.com

  • Meli becomes your secretary by proactively scheduling meetings on your behalf.

I'm Gmail and I'm Meli for Gmail - YouTube

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I'm Gmail and I'm Meli for Gmail Gmelius

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.\. The Gmelius Team

Smarter Workspaces and new AI Controls

We're kicking off this month with some exciting news! We're premiering our first-ever micro-series, OOO (One Ordinary Office), on November 19. Get ready for a laugh—#AI just made its first workplace comedy. Check out the official trailer below!

One Ordinary Office | Official Trailer | Gmelius #gmelius #emailmanagement - YouTube

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Now, on to the product updates! We’re excited to roll out some powerful, much-needed updates designed to make your Gmelius experience even smoother. This month is all about giving you more control and smarter automation, starting with a brand-new command center for your team.

Meet Your New Command Center: The Gmelius Workspace

We've centralized your most important settings to make management a breeze. You can now access key information and settings from one convenient place. The Workspace is the new home for a host of powerful settings, including everything from your AI systems and integrations to your automation rules.

Here’s how to get started:

  1. Go to app.gmelius.com/workspaces

  2. Select your preferred Shared Inbox from the Gmelius homepage.

  3. Once inside, you'll find all the new Workspace settings on your left-hand side.

Please Note: Access to specific Workspace settings may depend on your role, such as owner or admin.

Automate Your Triage with Smarter AI Sorting

The Gmelius AI Sorting assistant is now even easier to use.

From your new Workspace, just click on AI Sorting in the left pane to see all available rules. Enable the rules you want to apply, and then use the magic wand button to automate how different types of emails are managed. Imagine being able to:

  • Auto-archive all promotional or outreach messages.

  • Get a Slack ping for urgent team and collaboration alerts.

  • Auto-assign or route emails containing financial info to a specific person.

Enforce SLAs like a Pro

SLA-based auto-assignment has been totally revamped and is now way easier to set up on Gmelius.

You can now automatically assign new conversations or email tickets to the right person based on your company's SLAs. This feature uses our round robin and load balancer rules, or you can use external integrations like HubSpot or Salesforce.

Additionally, new SLA warnings let you define specific response time targets. You'll be immediately alerted if a reply is delayed, helping you keep every conversation on track.

The AI Draft Assistant got even smart(er)

Gain full control over when and where your AI assistant steps in. You can now control which domains need replies and which ones don’t.

Gmelius now includes whitelists and blacklists for the AI Draft Assistant. This allows you to control precisely when responses are generated, helping you cut down noise and save time with Meli, Gmelius AI.

🦃 Get Ready for the Holiday Season

With the holidays just around the corner, check out these helpful resources from the Gmelius team:

Introducing Meli: Your AI executive assistant

New

Announcement

We’re thrilled to invite you to an early public preview of Meli, your new AI-powered executive assistant from Gmelius.

More than an email helper, Meli is your proactive executive assistant, built to anticipate needs, take initiative, and streamline your day.

With Meli, you can:

  • Summarize unread emails and flag what matters most.

  • Suggest archiving the noise and draft replies where action is needed.

  • Manage your calendar: events, reschedules, reminders.

  • Streamline daily email management so you can focus on real work.

With deep Gmail expertise and native Google Workspace integration, Meli is designed to help professionals reach inbox zero faster, cut response times, and focus on meaningful work.

💬 Start chatting with Meli

This is an early preview—and your feedback will directly shape how Meli evolves. Whether it’s helping you prepare for your day while commuting, managing incoming emails, or assisting your team, we’d love to hear how you’d use Meli:

Share feedback about Meli

Gmelius now speaks German, Spanish, and Portuguese! 🌍

New

Release: Gmelius now speaks German, Spanish, and Portuguese - YouTube

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Release: Gmelius now speaks German, Spanish, and Portuguese Gmelius

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¡Hola! Hallo! Olá!

We’re excited to announce that Gmelius just got more global. Our extension for Gmail and our Progressive Web App (PWA) are now available in German, Spanish, and Portuguese—joining our existing English and French versions.

Whether you're managing a shared inbox in Madrid, automating workflows in Munich, or collaborating with your team in São Paulo, Gmelius now works in your language.

🌐 Why it matters:

This update completes our first set of supported languages and brings Gmelius closer to teams around the world—offering a more intuitive and localized experience, wherever you work.

💬 How to switch languages:

Gmelius will automatically adapt to the language set in your Gmail or browser settings. No manual changes needed!

🎯 What’s next?

We’re not stopping here. More languages and localizations are coming soon to support our growing global community.

As always, thank you for using Gmelius to reinvent the way you work—wherever you are, and now, in your own language.

✨ Custom Instructions & Prompts for AI Reply Assistants

New

What’s New With the AI Reply Assistant?

Accessible to all Gmelius customers on the Growth, Pro and Enterprise plans.

✨ Custom Instructions & Prompts

Fine-tune your AI agent’s behavior using custom instructions. Think of it as having full control over the “brain” behind your replies. You can tailor the assistant to match your use case, add tone preferences, rules (e.g., share a Calendly link when a contact requests a meeting), or even prompt examples—whatever makes your day easier.

🔍 Google Search Now Built-In

Say hello to Gen AI search in your Gmail inbox! Our AI agents can now look up information beyond your knowledge base. So, next time you have a quick query not covered by your past emails and linked knowledge base, your Gmelius AI assistant can draft an answer from data found on Google Search (e.g., your pricing details, address) without interrupting your flow of work.

🧠 Your Past Emails Are Already Training the AI

You were wondering how you can teach the AI to sound like you? Good news: it already does. Once you enable your AI Reply Assistant, they can analyze your sent emails from the last 2 years to learn your tone, writing style, and expertise, automatically.

Reminder: You’re in Control

You can still enrich your Agent with a custom knowledge base. Combine that with custom instructions, and you’ve got a fully personalized reply assistant that works just like (a faster version of) you.

P.S. Tell your teammates! Our AI assistant is even smarter in shared inboxes now.

Ready to try the AI Reply Assistant? Click the button below to get started or book an onboarding call with your Product Coach to learn more about Gmelius AI Assistants: gmelius.com/onboarding

More exciting updates coming very soon. For now, catch up on what’s happening in the Google ecosystem with our latest blogs, and do follow us on LinkedIn or Instagram.

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