ChatGPT vs Gemini vs Copilot vs Claude vs Perplexity vs Grok: Which AI Assistant is Right for You?

Gmelius Blog AI Assistants ChatGPT vs Gemini vs Copilot vs Claude vs Perplexity vs Grok: Which AI Assistant is Right for You?

.avif)

Table of contents

AI assistants such as ChatGPT, Gemini, Copilot, Claude, Perplexity, and Grok are reshaping productivity, research, and communication. This guide compares their key strengths, weaknesses, and ideal use cases to help you choose the best fit for your workflow.

Written by

Milagros Ribas

Reviewed by

Anwesha Roy

Last updated:

April 14, 2026

Expert Verified

Reading time:

10 min read

AI assistants have quickly moved from experimental tools to everyday work companions. They’re now embedded in how teams write, code, research, and collaborate. From scheduling meetings and drafting emails to analyzing data and summarizing complex information, these tools are designed to reduce manual effort and free up time for higher-value work.

Customer service teams use chatbots to handle common questions, freeing agents for more complex issues. Marketing professionals rely on AI to generate content ideas and analyze campaign performance, while finance teams automate reporting and monitor trends. Across sectors, AI assistants help people work more efficiently and make smarter decisions.

In this article, we’ll break down the most popular AI assistants: ChatGPT, Gemini, Copilot, Claude, Perplexity, and Grok, covering their pros, cons, pricing, and best-fit use cases to help you decide which one is right for you.

Overview of Most Popular AI Tools

The most popular AI assistants today include ChatGPT, Gemini, Copilot, Claude, Perplexity, and Grok. Each was designed with different capabilities and strengths in mind. ChatGPT is a versatile all-rounder for general users, Gemini integrates tightly with Google tools, Copilot shines in developer and Microsoft workflows, Claude emphasizes safe and accurate outputs, Perplexity specializes in real-time knowledge retrieval, and Grok is optimized for fast, conversational use on social platforms.

While they fall under the same category, their target users and ideal use cases vary. Users often prefer ChatGPT for business or Gemini for broad tasks. Developers benefit from Copilot’s deep coding assistance, while Claude is popular in research-heavy or compliance-focused environments. Perplexity is the go-to for up-to-date, source-backed answers, and Grok caters to users needing quick responses in chat-driven contexts.

Ultimately, choosing the right assistant depends on how well it fits your workflow and goals.

ChatGPT

ChatGPT interface

OpenAI’s AI assistant, known for its versatility across industries and everyday use cases. It combines strong reasoning skills with creative flexibility, making it one of the most widely adopted tools.

Pros

  • Highly versatile across tasks: ChatGPT can handle a wide range of tasks, from drafting professional emails and marketing content to brainstorming ideas, assisting with coding, and even summarizing research. This flexibility makes it suitable for both individual users and teams in multiple industries.

  • Strong integration ecosystem: With APIs, plugins, and compatibility across a wide variety of apps, ChatGPT can be embedded into existing workflows, allowing automation in project management, CRM systems, and more.

  • Customizable communication style: It can adapt tone, formatting, and depth based on the user’s needs, making it suitable for formal reports, casual chats, or even social media copy.

Cons

  • Context retention limits: In extended conversations, ChatGPT may lose track of previous messages, requiring users to repeat or clarify information.

  • Occasional inaccuracies: The model can produce confident but incorrect answers, so users must verify critical information, especially in professional settings.

  • Generalist approach: While it performs well across many tasks, it may lack the depth of specialized tools in areas like enterprise workflow automation, coding, or legal research.

ChatGPT pricing: Free tier; ChatGPT Plus from $20/user/month.

Try Gmelius

Gemini

Gemini models

Google’s AI assistant, deeply embedded into Google Workspace apps like Gmail, Docs, and Sheets. It’s designed for collaboration and productivity, especially in team environments.

Pros

  • Automation and smart recommendations: It can identify repetitive tasks or patterns in workflows and propose ways to streamline them, saving time and improving team efficiency.

  • Built for collaboration: Gemini emphasizes teamwork, providing shared workspaces, document recommendations, and AI-assisted suggestions that help multiple users work efficiently on the same project.

  • Deep Google Workspace integration: Perfect for Gmail, Docs, Drive, and Meet users, Gemini can generate emails, summarize Docs, or analyze Sheets data directly within Google’s ecosystem.

Cons

  • Limited third-party integrations: While it excels within Google Workspace, Gemini may be less flexible for organizations using a variety of other software.

  • Maturing features: Some advanced functionalities are still under development, which can affect consistency in workflows.

  • Frequent updates: While updates bring improvements, they may also cause minor instability for enterprise users depending on consistent performance.

Gemini pricing: Free tier; business pro plans from $20/user/month, enterprise from $30/user/month.

Gemini vs ChatGPT: Which is best?

‍ While ChatGPT is known for its creative versatility, polished outputs, and wide integrations, Gemini (by Google DeepMind) is designed for seamless multimodal performance, combining text, images, and even code with deep connections to Google’s ecosystem. ChatGPT is best for content creation, productivity, and everyday workflows, while Gemini is ideal if you need tight integration with Google tools or advanced multimodal capabilities.

Copilot

Copilot features and interface

Microsoft’s AI assistant, tightly integrated into Office 365 and GitHub. It shines in productivity and coding workflows, helping professionals work faster without leaving their primary tools.

Pros

  • Seamless Microsoft integration: Works directly in Word, Excel, Outlook, Teams, and other Microsoft apps, allowing users to stay in their primary workspace while benefiting from AI assistance.

  • Powerful coding support: GitHub Copilot for developers offers real-time, context-aware coding suggestions, helping developers reduce repetitive tasks, minimize errors, and accelerate development cycles.

  • Boosts productivity for knowledge workers: Automates tasks like meeting notes, email drafts, and report generation, which saves significant time across enterprise teams.

Cons

  • Limited general-purpose functionality: Unlike ChatGPT or Claude, Copilot is less suitable for open-ended conversation, creative writing, or tasks outside Microsoft tools.

  • Microsoft-focused: Its true value is realized primarily in Microsoft-centric workflows, limiting usefulness for organizations with a mix of platforms.

  • Subscription cost: Premium plans can be expensive, making it less accessible for freelancers or smaller teams without enterprise budgets.

Copilot pricing: Includes a free tier; $20 user/month and $30 user/month for businesses.

Copilot vs ChatGPT comparison

‍ While ChatGPT excels as a versatile conversational AI for drafting content, brainstorming, and handling a wide range of queries, Copilot is purpose-built to integrate directly into Microsoft 365 apps like Outlook, Word, and Excel. ChatGPT offers flexibility and creativity across many domains, whereas Copilot shines when you need seamless productivity inside your daily workflows with Microsoft tools.

Try Gmelius

Claude

Claude AI interface

Anthropic’s AI model, designed with a strong focus on safety, reasoning, and accuracy. It’s particularly suited for professionals in sensitive or highly regulated industries. When discussing leading AI assistants, the Claude vs ChatGPT debate often comes up, as both tools bring unique strengths to productivity and knowledge work.

Pros

  • Exceptional reasoning and analysis: Claude handles complex, structured queries, making it ideal for tasks that require logical thinking and careful processing of information.

  • Focus on safety and reliability: Its design minimizes biases and errors, producing consistent outputs that are suitable for sensitive industries such as legal, finance, or healthcare.

  • Professional content support: Particularly useful for drafting reports, research summaries, legal documents, and compliance materials.

Cons

  • Smaller ecosystem: Fewer integrations and community-driven plugins compared to ChatGPT or Copilot may limit workflow expansion.

  • Less creative flexibility: Prioritizes precision and factual accuracy over imaginative or open-ended responses.

  • Enterprise-oriented: Primarily designed for professionals, it may not be the best fit for casual users or small-scale personal use.

Claude pricing: Free trial with limited usage, pro plan from $20/user/month

Claude AI vs ChatGPT: Head to head

‍ While ChatGPT is a versatile powerhouse for creative writing, brainstorming, and broad integrations, Claude AI shines in handling long, complex documents and providing data-driven analysis with a strong focus on safety and ethics. ChatGPT is best for content creation and everyday productivity, while Claude is ideal for research, compliance, and tasks requiring depth and precision.

Perplexity

Perplexity interface

A research-driven assistant built for real-time, citation-backed answers. It stands out as a reliable fact-checking companion for students, researchers, and analysts.

Pros

  • Real-time, up-to-date information: Perplexity retrieves current data from the web, avoiding outdated training knowledge that some AI models have.

  • Citations included: Responses come with references, which is useful for academic research, fact-checking, and decision-making processes.

  • Excellent for research and education: Students, educators, and professionals can rely on it for accurate, sourced answers quickly.

Cons

  • Limited creative abilities: Focused on factual retrieval, Perplexity is less capable of generating imaginative content, ideas, or nuanced storytelling.

  • Concise responses may lack depth: While accurate, answers are often short and may not provide contextual insight.

  • Dependent on available sources: Specialized or niche topics may not be fully addressed if there isn’t sufficient online information.

‍

Perplexity pricing: Free tier available; Pro plans from $20/month.

ChatGPT vs Perplexity: Which one fits your needs?

‍ While ChatGPT excels at generating polished, versatile content (from emails and brainstorming to storytelling) Perplexity AI specializes in delivering real-time, citation-backed answers by pulling directly from the web. ChatGPT is best for creativity, communication, and structured workflows, while Perplexity is ideal for research, fact-checking, and staying up to date with the latest information.

Grok

Grok turning visual diagrams into code

X’s (formerly Twitter) conversational AI, known for its fast, witty, and sometimes irreverent style. Best for informal interactions and personality-driven exchanges. Grok can also translate visual diagrams into functional code.

Pros

  • Quick, conversational responses: Optimized for real-time chat, Grok feels fast and responsive, making interactions feel natural.

  • Integration with social platforms: Designed for X (formerly Twitter) and messaging apps, allowing teams and individuals to use it within familiar communication channels.

  • Team knowledge sharing: Useful for internal communications and quick exchanges of information across teams.

Cons

  • Narrow functional scope: Best suited for messaging and chat, less effective for tasks like content creation, coding, or research.

  • Smaller ecosystem and user base: Fewer integrations and community tools compared to major AI assistants.

  • Early-stage development: Reliability and feature completeness may lag behind more established tools.

‍

Grok pricing: Free for premium X users (starting at $8/month), SuperGrok plans starting at $30/month.

ChatGPT vs Grok: A quick comparison

‍ While ChatGPT excels at polished, reliable output for creative writing, professional communication, and broad integrations, Grok stands out with its real-time data access from X (formerly Twitter), witty personality, and strong reasoning performance. ChatGPT is the go-to for structured, versatile tasks, while Grok is better suited for fast-paced, informal, and insight-driven interactions.

Comparison Table

AI assistants in a nutshell

  • ChatGPT: Versatile and widely adopted, strong in conversation, creative tasks, and general productivity, with extensive third-party integrations and plugins.

  • Claude: Stands out for precision, safety, and formal document handling.

  • Gemini: Excellent for multimodal tasks and seamless integration within Google tools.

  • Copilot: Tailored for productivity within Microsoft’s ecosystem, especially coding and documentation.

  • Perplexity: Research-oriented, delivers real-time citations, ideal for academic, professional, or analytical work.

  • Grok: Conversational and witty, excels at personality-driven interactions, though less dependable for precise accuracy.

How to Choose the Right AI Assistant

Choosing the right AI assistant isn’t about picking the most popular name: it’s about finding the tool that truly aligns with your needs, workflows, and budget. Here are the key factors you should consider when making your decision.

Assessing your needs

Start by identifying whether you need an AI assistant for personal tasks, team workflows, or specialized professional work. Someone looking for brainstorming or writing help will have different needs than a developer or researcher.

Integration and workflow considerations

Check how well the assistant fits with your current tools. If your company relies on Microsoft, how to use Copilot in Office apps makes it a natural choice. Google-first teams may prefer Gemini. For standalone flexibility, ChatGPT or Claude are solid options.

Cost vs. benefit analysis

Evaluate whether the assistant’s features justify its cost. Free tiers are great for exploration, but premium plans often unlock better integration and scalability. Many tools also offer trials, making it easier to test before committing.

How to Streamline Team Communication and Email Workflows

While AI assistants like ChatGPT, Copilot, and Claude help with writing, coding, and research, many teams still face inefficiencies when it comes to managing email and team collaboration. That’s where Gmelius comes in.

Gmelius transforms your inbox into a team workspace, allowing multiple users to collaborate on emails, assign tasks, automate workflows, and track progress—all without leaving Gmail. By centralizing communication, teams can reduce missed messages, avoid duplicated work, and maintain full visibility over critical projects.

Key benefits of using Gmelius alongside AI assistants:

  • Shared inboxes and collaborative threads: Keep all team communication transparent and organized.
  • Workflow automation: Automatically route, tag, or prioritize emails and tasks.
  • Enhanced productivity: Free your team from repetitive email tasks so they can focus on higher-value work.

TL, DR

ChatGPT and Gemini are strong general-purpose options, Copilot shines for developers and Microsoft users, Claude suits research and compliance-heavy work, Perplexity leads in real-time accuracy, and Grok specializes in chat-driven environments.

The best AI assistant depends on your workflow. Try free tiers or trials to see how each tool fits into your daily tasks. Whether your priority is creativity, accuracy, coding, or communication, there’s an AI assistant tailored to your goals.

Combine AI tools with smarter email management. Sign up at Gmelius to automate, organize, and collaborate without the chaos.

‍

FAQs

1. ChatGPT vs Gemini vs Copilot: Which AI assistant is best?

ChatGPT is the best all-around AI assistant for writing, brainstorming, and flexible workflows. Gemini is best for Google Workspace users and real-time, multimodal tasks. Copilot is ideal for Microsoft 365 users and coding workflows.

The best choice depends on your ecosystem: Google users benefit from Gemini, Microsoft users from Copilot, and everyone else from ChatGPT.

2. Gemini vs ChatGPT vs Copilot: What are the main differences?

The main differences between ChatGPT, Gemini, and Copilot come down to integration and use case.

ChatGPT excels at content creation and versatility, Gemini is optimized for Google tools and real-time insights, and Copilot is built for productivity inside Microsoft apps like Excel, Word, and Teams.

3. ChatGPT vs Gemini vs Copilot: Which is better for work?

For work and productivity, Copilot is best for Microsoft-based teams, while Gemini is ideal for companies using Google Workspace. ChatGPT is better for flexible workflows, cross-team collaboration, and content creation.

Copilot and Gemini are deeply integrated into their ecosystems, while ChatGPT works across a wider range of tools.

4. Grok vs ChatGPT vs Gemini: Which one should you use?

ChatGPT is the best general-purpose AI assistant, Gemini is strong for real-time information and Google integration, and Grok is optimized for fast, conversational interactions.

Grok is more niche, while ChatGPT and Gemini are better suited for broader professional and productivity use cases.

5. Claude vs ChatGPT vs Gemini vs Grok: Which AI is most accurate?

Claude is often considered the most accurate for structured, long-form, and sensitive tasks. Gemini performs well with real-time data, while ChatGPT balances reasoning and usability across tasks. Grok is fast but less consistent for high-precision work.

For accuracy and reliability, Claude leads, while ChatGPT offers the best balance overall.

6. ChatGPT vs Gemini vs Copilot: Which is best for beginners?

ChatGPT is generally the easiest AI assistant for beginners due to its intuitive interface and flexibility. Gemini is also beginner-friendly, especially for users already familiar with Google tools. Copilot has a steeper learning curve if you are not already using Microsoft 365.

7. Which AI assistant is best for productivity and automation?

Copilot is best for automation within Microsoft apps, and Gemini is strong for automating workflows inside Google Workspace. ChatGPT is ideal for flexible automation, including writing, task planning, and process optimization across different tools.

‍

Share this post on LinkedinX facebook [#176]Created with Sketch.

Meet Meli, the AI Assistant who

Drafts your replies

Sorts your emails

Schedules your meetings

Dispatches emails to your teammates

\ Add Meli to Gmail](/content/ai-email-assistant/index.html)

Meet Meli, the AI Assistant who

Drafts your replies

Sorts your emails

Schedules your meetings

Dispatches emails to your teammates

\ Add Meli to Gmail](/content/ai-email-assistant/index.html)

Less Email. More Life.

Reclaim 1 hour per day managing email thanks to Gmelius shared inboxes and AI assistants built for Gmail.

\ Start your 7-day free trial](https://app.gmelius.com/signup) Get a Demo of Gmelius

More in

AI Assistants

How to Remove Hiver from Gmail](/content/blog/how-to-remove-hiver-from-gmail/index.html)

.avif)Superhuman AI Review: Is This Email Tool Worth It?](/content/blog/superhuman-ai-review/index.html)

.avif)The 11 Best AI Agents Available in 2026](/content/blog/best-ai-agents/index.html)

Fyxer AI Review: Can This AI Assistant Actually Manage Your Inbox?](/content/blog/fyxer-ai-review/index.html)

.avif)ChatGPT for Email Review: I Used ChatGPT to Write My Emails for a Week](/content/blog/chatgpt-for-email-review/index.html)

[What Are AI Agents? [Updated Guide for 2026]What Are AI Agents? [Updated Guide for 2026]](/content/blog/what-are-ai-agents/index.html)

Next

Product

Signup Demo Install Extension Install PWA for iOS & Android Install Google Workspace App API Documentation ⧉

Artificial Intelligence

Email Automation Agents

AI Draft Assistants

AI Sorting Assistants

AI Dispatching Assistants

Automation Rules & Agents

Team Collaboration

Gmail Shared Inbox

Shared Gmail Labels

Shared Email Drafts

Email Notes & @mentions

Email Delegation

Email Templates

Email Permalinks

Email Management

Kanban Boards

Email Analytics

Custom Views

Email Tags

Recent Conversations

Company

Pricing Legal Hub Partner Program Trust Center ⧉ Product Updates Product Roadmap ⧉

Customer Stories

French Red Cross

Grampian Lettings

The Harvard Crimson

Quimby Digital

Diane Endeavors

Garrison Forest School

Pod Forward

Norsemaison

Nori

Merserwis

Boise State University

Compare Gmelius with

Hiver

Fyxer AI

Superhuman

Front

Missive

DragApp

Keeping

SaneBox

Follow Gmelius

\ LinkedIn](https://www.linkedin.com/company/gmelius/) \ Instagram](https://www.instagram.com/gmelius/) \ X (Twitter)](https://x.com/gmelius) \ Youtube](https://www.youtube.com/channel/UC6HKJKctNXGihVjPOyNlWOg?sub_confirmation=1)

Resources

Blog Live Support Help Center ⧉ Gmelius Academy ⧉ Videos Status Page ⧉

Email Templates

Accounts Payable

Accounts Receivable

Admissions

Billing

Customer Service

Human Resources

Legal

Maintenance

Recruitment

Sales

Google Workspace Logos

Gmail

Calendar

Chat

Docs

Drive

Forms

Meet

Sheets

Slides

Integrations

\ Gmail](/content/integrations/gmail/index.html)

\ Google Groups](/content/integrations/google-groups/index.html)

\ Google Workspace Admin](/content/integrations/google-workspace/index.html)

\ Google Meet](/content/integrations/google-meet/index.html)

\ Google Calendar](/content/integrations/google-calendar/index.html)

\ Salesforce](/content/integrations/salesforce/index.html)

\ HubSpot](/content/integrations/hubspot/index.html)

\ Slack](/content/integrations/slack/index.html)

\ Trello](/content/integrations/trello/index.html)

\ Nicereply](/content/integrations/nicereply/index.html)

\ Zapier](/content/integrations/zapier/index.html)

\ Make](/content/integrations/make/index.html)

\ Relay.app](/content/integrations/relay-app/index.html)

By Gmelius

\ Backup Space ⧉](https://backupspace.io/?ref=gmelius)

Language

English

Français

Deutsch

Português

Español

日本語

Less Email. More Life.

© Gmelius. All rights reserved.

Terms of Service

Privacy Policy

Security

GDPR and DPA

Cookie Policy

AI Email Assistant for Gmail - YouTube

Tap to unmute

AI Email Assistant for Gmail Gmelius

Gmelius652 subscribers

Gmelius Info

I'm Gmail and I'm Meli for Gmail - YouTube

Tap to unmute

I'm Gmail and I'm Meli for Gmail Gmelius

Gmelius652 subscribers

Discover AI Assistants for Gmail

Welcome back, there! 👋

Here's what we added while you were away.

Meli is now your personal secretary. 📆 Meetings, handled.

New

March is all about reducing friction in your inbox and helping you move faster without extra effort. ✨

From smarter scheduling to improved organization and real-time sync, here’s what’s new in Gmelius, and what Meli can now do for you.

🤖 AI Meeting Scheduler by Meli: No More Back-and-Forth

When an incoming email contains a meeting request, Meli automatically detects it and acts as your personal secretary. Meli checks your calendar availability, applies your scheduling preferences, and drafts a ready-to-send reply with suggested time slots.

The recipient can then book a time in one click.

What makes it different: This is not chat-based scheduling. You don’t need to prompt it, Meli acts when it matters.

The AI Meeting scheduler is available for all customers. Learn more

PausePlay

-0:11

UnmuteMute

Disable captionsEnable captions

Settings

AudioEnglish

English

CaptionsDisabled

Disabled

QualityAuto (240p)

Auto

1080p

720p

480p

240p

SpeedNormal

0.25x

0.5x

0.75x

Normal

1.25x

1.5x

1.75x

2x

Exit PiPEnter PiPAirPlayExit FullscreenEnter Fullscreen

🏷️ AI Labels: Smarter Inbox Organization

Personal inboxes with AI Sorting enabled now generate Gmail labels instead of Gmelius tags, making it easier to organize and navigate conversations.

This update is now available across all plans.

What this means for you: Conversations are automatically categorized into clear Gmail folders creating an improved visibility and structure in your inbox both on desktop and mobile.

PausePlay

-0:06

UnmuteMute

Disable captionsEnable captions

Settings

Audio

CaptionsDisabled

Disabled

QualityAuto (240p)

Auto

1080p

720p

480p

240p

SpeedNormal

0.25x

0.5x

0.75x

Normal

1.25x

1.5x

1.75x

2x

Exit PiPEnter PiPAirPlayExit FullscreenEnter Fullscreen

⚡ Real-Time Updates Are Back

Your workspace now stays perfectly in sync without manual refresh.

We’ve improved real-time updates across key areas like:

  • Ticketing folders

  • Custom views

  • Shared workflows

Everything updates instantly, so you’re always working with the latest information.

🧹 Auto-Cleanup for AI Drafts

Meli now automatically deletes unused drafts to keep your Gmail drafts folder clean. AI-generated drafts are deleted after 3 business days if unused, helping keep your inbox clutter-free without any manual effort.

From the Editorial Team

On YouTube, we’re exploring whether AI truly understands your feelings… or is it just very good at pretending?

The AI Empathy Machine - YouTube

Tap to unmute

The AI Empathy Machine Gmelius

Gmelius652 subscribers

From smarter meeting scheduling to automatic cleanup, Meli keeps taking work off your plate.

And we’re only getting started. More updates coming soon.

- The Gmelius Team

February is our Favorite F-Word

New

This month might be 28 days short, but for Gmelius, it’s packed with updates, enhancements, and new releases.

Brand New Dashboard and Smarter Navigation

Your Gmelius dashboard is now arranged into four primary sections:

  1. Config for admins

  2. Mail for your inbox

  3. Meli to chat with your AI executive assistant

  4. and Analytics for monitoring productivity

Discover your new dashboard

(Even) More Control Over AI Drafts

Customizing AI-generated drafts is now easier with pre-built prompts. You can also make drafts more informed by adding multiple knowledge sources. Just add the websites from which you want Gmelius AI to fetch information, and you’re good to go.

AI Follow-Ups Are Here!

Finally, an AI that follows up for you. Meli (Gmelius AI) understands when a message you send needs a reply.

If the recipient doesn’t respond in 2 days (excluding weekends), Gmelius AI writes a follow-up for you to send in 1 click. If you get a reply, then no follow-up is generated. Simple!

You can configure AI follow ups directly from the AI Drafts tab.

FYI Tags to Identify Emails that Matter a Little Less

Tired of scrolling through long threads, only to find out you were just CC’d on it? Next time, check for the “FYI” tag in your inbox. It tells you when you’re CC’d or BCC’d into a conversation, so you can prioritize better and save time.

You can configure the new FYI tag directly from the AI Sorting tab.

Good News for 🇯🇵 Japan and 🇮🇹 Italy!

The Gmelius dashboard is now fully localized in Japanese and Italian. So, if you have friends who speak these languages, refer Gmelius and contact our team to earn referral credits :)

From the Editorial Team

On YouTube, we’re exploring how AI works as a massively influential force shaping our modern world.

The Coal Puzzle: Why AI Isn't Killing Jobs Yet - YouTube

Tap to unmute

The Coal Puzzle: Why AI Isn't Killing Jobs Yet Gmelius

Gmelius652 subscribers

We also created resources to help you improve productivity while saving time. Check them out:

📨 15 Best AI Assistants for Email Productivity: A Buyer’s Guide

✍️ These Are the 5 Best Email Generators of 2026

Product Updates: AI Sorting, Dispatching, Follow Ups & New Auto-Responder

January is about starting the year with a cleaner inbox and less manual work. Here’s a quick look at what’s new in Gmelius and what’s coming next, including multiple new skills added to Meli, your AI executive assistant.

✨ AI Sorting by Meli: Keep Non-Essential Emails Out of Your Inbox

For each AI category, you can now choose whether new emails should:

  • Stay visible in your inbox, or

  • Be automatically archived as soon as they’re categorized, and get closer to inbox zero thanks to Meli.

How it works in practice

If you set the Promotions category to Archive, emails identified as promotions won’t appear in your inbox. They’ll be automatically archived instead, keeping your inbox clear without losing access to the message.

Create your personal workspace or update its current configuration by going to the AI Sorting tab: https://app.gmelius.com/workspaces

This AI skill is only available for personal inboxes, not shared inboxes.

✨ AI Follow Ups by Meli: Get the "Ping" out of your Head

Take follow-ups off your mind and focus on the work only you can do. Meli stays on top of your inbox by tracking threads and crafting timely follow-ups.

AI Follow ups can be found and enabled in the AI Draft tab of your workspace under advanced settings: https://app.gmelius.com/workspaces

✨ AI Dispatching by Meli: Assign Conversations to the Right Teammate

Incoming conversations don’t always land with the right person. Meli changes that.

When accessing the new AI Dispatching tab, you’ll be able to define who should receive the conversation once it’s detected, and Meli will automatically route each message to the teammate best suited to handle it.

The result:

  • Less manual sorting

  • Faster response times

  • Better ownership across the team

This AI skill is only available for shared inboxes, not personal inboxes.

🪄 Set Up Autoresponders in Seconds

We’ve added a lightweight autoresponder rule to make simple automations easier.

On our Growth, Pro, and Enterprise plans, you can now quickly create automatic replies for out-of-office messages or instant acknowledgements, without building complex rules.

A faster way to stay responsive, even when you’re offline.

This is just the beginning of what we’re building this year…

Coming very soon:

  • A brand new look and better (user) experience for app.gmelius.com

  • Meli becomes your secretary by proactively scheduling meetings on your behalf.

I'm Gmail and I'm Meli for Gmail - YouTube

Tap to unmute

I'm Gmail and I'm Meli for Gmail Gmelius

Gmelius652 subscribers

.\. The Gmelius Team

Smarter Workspaces and new AI Controls

We're kicking off this month with some exciting news! We're premiering our first-ever micro-series, OOO (One Ordinary Office), on November 19. Get ready for a laugh—#AI just made its first workplace comedy. Check out the official trailer below!

One Ordinary Office | Official Trailer | Gmelius #gmelius #emailmanagement - YouTube

Tap to unmute

One Ordinary Office | Official Trailer | Gmelius #gmelius #emailmanagement Gmelius

Gmelius652 subscribers

Now, on to the product updates! We’re excited to roll out some powerful, much-needed updates designed to make your Gmelius experience even smoother. This month is all about giving you more control and smarter automation, starting with a brand-new command center for your team.

Meet Your New Command Center: The Gmelius Workspace

We've centralized your most important settings to make management a breeze. You can now access key information and settings from one convenient place. The Workspace is the new home for a host of powerful settings, including everything from your AI systems and integrations to your automation rules.

Here’s how to get started:

  1. Go to app.gmelius.com/workspaces

  2. Select your preferred Shared Inbox from the Gmelius homepage.

  3. Once inside, you'll find all the new Workspace settings on your left-hand side.

Please Note: Access to specific Workspace settings may depend on your role, such as owner or admin.

Automate Your Triage with Smarter AI Sorting

The Gmelius AI Sorting assistant is now even easier to use.

From your new Workspace, just click on AI Sorting in the left pane to see all available rules. Enable the rules you want to apply, and then use the magic wand button to automate how different types of emails are managed. Imagine being able to:

  • Auto-archive all promotional or outreach messages.

  • Get a Slack ping for urgent team and collaboration alerts.

  • Auto-assign or route emails containing financial info to a specific person.

Enforce SLAs like a Pro

SLA-based auto-assignment has been totally revamped and is now way easier to set up on Gmelius.

You can now automatically assign new conversations or email tickets to the right person based on your company's SLAs. This feature uses our round robin and load balancer rules, or you can use external integrations like HubSpot or Salesforce.

Additionally, new SLA warnings let you define specific response time targets. You'll be immediately alerted if a reply is delayed, helping you keep every conversation on track.

The AI Draft Assistant got even smart(er)

Gain full control over when and where your AI assistant steps in. You can now control which domains need replies and which ones don’t.

Gmelius now includes whitelists and blacklists for the AI Draft Assistant. This allows you to control precisely when responses are generated, helping you cut down noise and save time with Meli, Gmelius AI.

🦃 Get Ready for the Holiday Season

With the holidays just around the corner, check out these helpful resources from the Gmelius team:

Introducing Meli: Your AI executive assistant

New

Announcement

We’re thrilled to invite you to an early public preview of Meli, your new AI-powered executive assistant from Gmelius.

More than an email helper, Meli is your proactive executive assistant, built to anticipate needs, take initiative, and streamline your day.

With Meli, you can:

  • Summarize unread emails and flag what matters most.

  • Suggest archiving the noise and draft replies where action is needed.

  • Manage your calendar: events, reschedules, reminders.

  • Streamline daily email management so you can focus on real work.

With deep Gmail expertise and native Google Workspace integration, Meli is designed to help professionals reach inbox zero faster, cut response times, and focus on meaningful work.

💬 Start chatting with Meli

This is an early preview—and your feedback will directly shape how Meli evolves. Whether it’s helping you prepare for your day while commuting, managing incoming emails, or assisting your team, we’d love to hear how you’d use Meli:

Share feedback about Meli

Gmelius now speaks German, Spanish, and Portuguese! 🌍

New

Release: Gmelius now speaks German, Spanish, and Portuguese - YouTube

Tap to unmute

Release: Gmelius now speaks German, Spanish, and Portuguese Gmelius

Gmelius652 subscribers

¡Hola! Hallo! Olá!

We’re excited to announce that Gmelius just got more global. Our extension for Gmail and our Progressive Web App (PWA) are now available in German, Spanish, and Portuguese—joining our existing English and French versions.

Whether you're managing a shared inbox in Madrid, automating workflows in Munich, or collaborating with your team in São Paulo, Gmelius now works in your language.

🌐 Why it matters:

This update completes our first set of supported languages and brings Gmelius closer to teams around the world—offering a more intuitive and localized experience, wherever you work.

💬 How to switch languages:

Gmelius will automatically adapt to the language set in your Gmail or browser settings. No manual changes needed!

🎯 What’s next?

We’re not stopping here. More languages and localizations are coming soon to support our growing global community.

As always, thank you for using Gmelius to reinvent the way you work—wherever you are, and now, in your own language.

✨ Custom Instructions & Prompts for AI Reply Assistants

New

What’s New With the AI Reply Assistant?

Accessible to all Gmelius customers on the Growth, Pro and Enterprise plans.

✨ Custom Instructions & Prompts

Fine-tune your AI agent’s behavior using custom instructions. Think of it as having full control over the “brain” behind your replies. You can tailor the assistant to match your use case, add tone preferences, rules (e.g., share a Calendly link when a contact requests a meeting), or even prompt examples—whatever makes your day easier.

🔍 Google Search Now Built-In

Say hello to Gen AI search in your Gmail inbox! Our AI agents can now look up information beyond your knowledge base. So, next time you have a quick query not covered by your past emails and linked knowledge base, your Gmelius AI assistant can draft an answer from data found on Google Search (e.g., your pricing details, address) without interrupting your flow of work.

🧠 Your Past Emails Are Already Training the AI

You were wondering how you can teach the AI to sound like you? Good news: it already does. Once you enable your AI Reply Assistant, they can analyze your sent emails from the last 2 years to learn your tone, writing style, and expertise, automatically.

Reminder: You’re in Control

You can still enrich your Agent with a custom knowledge base. Combine that with custom instructions, and you’ve got a fully personalized reply assistant that works just like (a faster version of) you.

P.S. Tell your teammates! Our AI assistant is even smarter in shared inboxes now.

Ready to try the AI Reply Assistant? Click the button below to get started or book an onboarding call with your Product Coach to learn more about Gmelius AI Assistants: gmelius.com/onboarding

More exciting updates coming very soon. For now, catch up on what’s happening in the Google ecosystem with our latest blogs, and do follow us on LinkedIn or Instagram.

Powered by Featurebase