15 Best AI Email Assistants for Productivity in 2026 Tested: A Buyer’s Guide

Gmelius Blog AI Assistants 15 Best AI Email Assistants for Productivity in 2026 Tested: A Buyer’s Guide

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This comprehensive buyer's guide analyzes 15 top AI email assistants of 2026, including Gmelius, Superhuman, and Shortwave, by breaking down their technical specs, pros, cons, and unique selling points to help professionals choose the perfect tool for reclaiming their inbox.

Written by

Anwesha Roy

Reviewed by

Milagros Ribas

Last updated:

April 27, 2026

Expert Verified

Reading time:

17 min read

An average professional spends 4.1 hours a day managing email. In a standard 40-hour work week, that represents more than half of your productive time lost to reading, sorting, drafting, and deleting.

By 2026, the volume of digital communication has not just increased; it has compounded in complexity. We are no longer simply "organizing" email; we are attempting to collaborate within a deluge of notifications, tasks, and external requests.

However, the sophistication of the tools designed to tame this chaos has also evolved.

The rise of Large Language Models (LLMs) and agentic workflows has transformed the inbox from a passive repository of messages into an active, intelligent workspace. We have moved beyond simple "spam filters" into an era of AI Email Assistants: intelligent agents capable of drafting responses, predicting priorities, managing calendar conflicts, and automating complex workflows.

We analyzed the market to bring you a definitive, objective list of the 15 most capable AI assistants, ranging from simple drafting plugins to complete inbox overhauls.

What is an AI Email Assistant? (Technical Specs & Mechanics)

An AI email assistant is sophisticated software that leverages Natural Language Processing (NLP) and Machine Learning (ML) to automate the heavy cognitive load of email management.

Unlike traditional "rules" or filters — which operate on simple, rigid if-then logic (e.g., "If sender is Bob, move to folder A") — AI assistants are designed to understand nuance, context, sentiment, and intent. They don't just sort mail; they read it, understand it, and help you act on it.

So, how do AI assistants work?

At its core, an AI assistant functions as a layer of intelligence that sits between you and the raw data of your inbox. It parses the unstructured text of your emails, identifies key information (dates, requests, urgencies), and offers actions that would typically require human thought.

Whether it is drafting a compassionate reply to an angry customer or summarizing a 50-email thread into three bullet points, the best AI email assistant should reduce the "time to action."

See the Meli AI Assistant in action

Core technical components

To understand how these tools function, let’s look under the hood at the four pillars of their architecture:

  • Generative AI (LLMs): Most top-tier tools in 2026 integrate via API with powerful foundational models like GPT-4 or Claude 3.5. This integration allows the software to generate human-like text, summarize long threads into digestible bullet points, and rewrite rough drafts to match a specific professional tone.

  • Semantic search: This technology transforms how you retrieve information. It allows you to search your inbox by concept rather than exact keyword. For example, a query like "Show me the emails where we discussed the Q3 budget issues" will return relevant results even if the specific keywords "Q3" or "budget" are missing from the subject line, because the AI understands the meaning of the conversation.

  • Sentiment analysis: Advanced algorithms can now detect the emotional tone of an incoming email. The system can flag a message as "urgent," "angry," or "inquisitive." This allows the system to prioritize high-stakes emails—such as a complaint from a VIP client—over routine updates, ensuring you address potential fires before they spread.

  • RAG (Retrieval-Augmented Generation): The most advanced assistants use RAG to safely "read" your historical emails and project documentation. This enables the AI to provide answers that are factually accurate to your company's specific context, significantly reducing the "hallucinations" common in generic AI models.

3 Types of AI Email Assistants

As expected, we found that not all AI tools are built the same. The market has segmented into three distinct categories, each serving a different user behavior and technical requirement.

1. The wrapper (integrated Layer)

These tools function as a sophisticated layer that sits directly on top of your existing Gmail or Outlook interface. They are ideal for users who do not want to learn a new UI or migrate data. We found this category to be the best combination of ease of use and powerpacked features.

  • Examples: Gmelius, Fyxer
  • Mechanism: They inject code into the browser's DOM to add buttons and sidebars directly into your familiar email view.

Get demo of how wrapper AI assistants work

2. The client (standalone application)

These are standalone applications that replace your default email interface entirely. You log into them instead of Gmail or Outlook. These often offer speed benefits but require a change in habit.

  • Examples: Superhuman, Shortwave
  • Mechanism: They pull your email data via IMAP/API into their own proprietary interface, allowing for faster rendering and custom keyboard shortcuts.

3. The drafter (specialized Plugin)

These are dedicated writing tools that plug in solely to generate text, often via a browser extension. They do not manage the inbox; they simply help write the content.

  • Examples: Writemail.ai, ChatGPT
  • Mechanism: They usually function as a pop-over or sidebar that takes a prompt and pastes the resulting text into your compose window.

The Business Case: ROI, Statistics, and Pitfalls

Before investing in a tool, it is crucial to understand the return on investment (ROI). Our research conclusively shows that productivity gains from AI are no longer theoretical; they are measurable, significant, and can be the difference between a workday that is drowning and one that is thriving. However, navigating the hype requires a clear look at the data.

AI assistant statistics for 2026

Our key findings paint a clear picture of a workforce in transition, where AI is moving from a novelty to a necessity.

  • Adoption is spiking: The shift is undeniable. According to a Gallup Q3 2025 report, 45% of U.S. employees now use AI at work, with frequent usage rising to 23%. This suggests that nearly half of your competitors are likely already leveraging these tools.

  • The productivity gap: There is a disconnect between usage and strategy. An EY 2025 survey reveals that while 88% of employees use AI, many companies miss out on up to 40% of productivity gains. This gap exists because companies buy tools but fail to implement the necessary training and strategy to use them effectively.

  • Measurable ROI: When implemented correctly, the payoff is rapid. Organizations deploying specialized AI agents report seeing positive ROI within the first year. In sectors like higher education, for example, institutions have seen a 30% reduction in inquiry volume by automating responses, freeing staff to focus on high-value, complex problem-solving.

How to use AI assistants for email productivity: What not to do

While the benefits are clear, the path to adoption is not without its risks. Buyers must be vigilant to avoid common traps that can compromise security or user experience.

  • Data privacy (The "Black Box" problem): This is the single biggest risk. You must ensure the vendor does not train their public models on your proprietary email data. Always look for SOC 2 Type II compliance and explicit "zero-retention" policies to ensure your sensitive internal communications remain private.

  • The "uncanny valley" of tone: Early AI models often sounded robotic or overly formal. If your AI assistant sounds fake, your clients will lose trust. The best tools in 2026 offer "style mimicry" to sound exactly like you, avoiding the generic "AI voice" that is instantly recognizable and often alienating.

  • Fragmentation: Avoid the "tool sprawl" trap. Buying a standalone AI tool that doesn't integrate with your CRM (Salesforce, HubSpot) or Project Management tool (Trello, Jira) creates data silos. The best AI should connect your email to your wider workflow, not isolate it.

Methodology: How We Selected the Top 15

In the spirit of transparent research, we did not just pick random names to fill a list. We conducted a rigorous evaluation of over 30 different tools to arrive at this final selection. Our selection process was governed by three strict criteria designed to filter out vaporware and ensure professional viability.

  1. Current relevance and active development: The tool must have received significant updates or new features in late 2024 or 2025. In the fast-moving world of AI, a tool that hasn't been updated in six months is effectively obsolete. We prioritized platforms that are actively pushing the boundaries of what is possible.

  2. Business utility over novelty: We explicitly excluded "fun" consumer apps in favor of tools built for professional, high-volume workflows. While many apps can write a funny poem, our focus was on tools that can handle the rigors of a B2B environment—managing threads, handling attachments, and respecting professional etiquette.

  3. Integration depth: The tool must integrate seamlessly with major providers (like Google Workspace). A standalone tool that requires complex workarounds or fails to sync correctly with your core email server was immediately disqualified.

The List: 15 Best AI Email Assistants for Productivity

We have tested, vetted, and analyzed the top contenders in the market. Below is our curated list of the 15 best AI email assistants for 2026, categorized by their primary strengths and use cases.

1. Gmelius

The AI platform for email power users

Gmelius transforms Gmail into a productivity powerhouse built on AI. Unlike other tools that provide generic results, Gmelius brings real context. It’s trained on years of inbox data to learn exactly how you write. Optionally, you can train it on a knowledge database to auto-generate highly informed messages. The AI is highly customizable, according to your needs.

Its "Meli" AI assistant doesn't just summarize threads, like most platforms. It also helps manage shared inboxes (like support@ or sales@) directly inside Gmail using AI draft generators, automated assignments, notes, tasks and much more.

  • Key features:

  • Shared Inboxes: Manage group emails like support@ directly inside Gmail without colliding with teammates.

    • Meli AI: An intelligent assistant that drafts replies, summarizes long threads, and suggests next steps based on conversation context.

  • Best for: Teams and organizations that want Help Desk and CRM functionality without leaving the familiar Gmail interface.

  • Pricing: Starts at $19/user/mo, making it a high-value option for teams consolidating multiple tools.

  • Verdict: The best choice for busy executives and teams

Get a free trial (no credit card needed)

2. Superhuman

The speed-first option

Superhuman is known for its "100ms rule," which means every interaction must happen in under 100 milliseconds. Its AI features (Superhuman AI) allow you to type a few phrases and generate a full email, or use "Instant Reply" to clear your inbox in seconds. It strips away all clutter for a purely keyboard-driven experience, which can, admittedly, be finicky at first.

  • Key features:

  • Split Inbox: Automatically triages important emails from newsletters and social updates.

    • Read status: Built-in pixel tracking to see when and on what device your emails are read.

  • Best for: Solo executives, founders, and power users who handle massive volume and crave raw speed over collaboration.

  • Pricing: Flat rate of $30/user/mo, positioning it as a premium luxury tool.

3. Shortwave

The Gmail transformer

Founded by ex-Google engineers, Shortwave reimagines Gmail with a modern, chat-like interface. Its "Ghostwriter" AI learns your unique writing style by analyzing your sent folder, ensuring drafts actually sound like you. It groups threads intelligently to keep your inbox tidy. However, AI usage is limited and you have to pay $100/mo for “6x more AI usage” (still not unlimited).

  • Key Features:

  • Smart summaries: AI automatically summarizes lengthy threads so you can catch up in seconds.

    • Bundles: Intelligently groups related emails (like newsletters or calendar invites) into single actionable rows.

  • Best for: Early adopters and tech-forward professionals who want a "chat-like" email experience and are willing to leave the standard Gmail UI.

  • Pricing: Free tier available; Pro starts at $ 14/mo, offering an accessible entry point, but most advanced features are blocked until you level up to a more expensive business plan.

4. Missive

The chat-mail hybrid

Missive blends email, chat, and tasks into one app. It allows you to chat internally with your team inside an email thread before replying to the customer. Its OpenAI integration lets you bring your own API key for unlimited generation, but it will cost you for every new generation – a model that’s already hurting ClickUp AI users, also forced to operate on the subscription-based model.

  • Key features:

  • Team chat: Discuss emails privately with colleagues within the context of the email thread itself.

    • OpenAI integration: Connect your own OpenAI API key to customize the AI's generation capabilities.

  • Best for: Operations and Customer Support teams that need to discuss and collaborate on complex email replies frequently.

  • Pricing: Free for 3 users; Productive plan starts from $14/user/mo.

5. Hiver

The helpdesk specialist

Hiver is a direct competitor to traditional help desks like Zendesk, but it lives inside Gmail. Its AI features focus on customer support: suggesting answers based on past tickets and detecting "CSAT" (customer satisfaction) risks in incoming emails before an agent even opens them. However, we found it’s not the best value for users who want to use AI for email productivity.

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  • Key features:

  • Email assignments: Assign emails to specific team members with a single click so nothing gets missed.

    • Harvey AI: An AI bot that detects key phrases to close loops or suggest template responses.

  • Best for: Customer Support teams who are committed to Gmail and need robust ticketing features without a separate platform.

  • Pricing: Starts at $19/user/mo, scaling up for enterprise features.

6. Front

The enterprise hub

Front is a heavyweight shared inbox solution that unifies email, SMS, and social media. It is less of an "email client" and more of a communication platform. Its AI focuses on routing, automatically tagging and assigning emails to the right department to ensure nothing falls through the cracks. Again, like Hiver, its ideal use case is for running full-fledged contact centers and not AI for email productivity.

  • Key Features:

  • Omnichannel Inbox: Manages email, SMS, WhatsApp, and social media messages in one unified view.

    • AI tagging and routing: Automatically categorizes messages and routes them to the correct department.

  • Best For: Large organizations and enterprise teams handling high-volume external communication across multiple channels.

  • Pricing: Starts at $19/seat/mo, but typically requires higher tiers for full AI functionality.

7. MailMaestro

The Outlook enterprise choice

While many tools focus only on Gmail, MailMaestro (by MaestroLabs) is a top-tier AI assistant that also works with Microsoft Outlook. It emphasizes enterprise-grade security (SOC 2, GDPR) and ensures your data is not used to train public models. It drafts high-quality emails with adjustable tone and length directly within the Outlook pane.

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  • Key features:

  • Enterprise security: Guarantees that no customer data is used to train public AI models.

    • Tone and length control: Allows precise adjustment of the output, from succinct professional to detailed explanatory.

  • Best for: Corporate environments and enterprises that are strictly tied to the Microsoft 365 suite.

  • Pricing: Pricing starts at $12/seat/mo for a basic plan.

8. SaneBox

The dedicated organizer

SaneBox doesn't write your emails; it keeps them away from you. It uses AI to analyze your history and automatically moves unimportant emails to a "@SaneLater" folder. It creates a "focused" inbox experience in any email client, regardless of the provider. However, it doesn’t do much else.

  • Key Features:

  • SaneLater: Automatically filters distractions and newsletters into a separate folder for later viewing.

    • SaneBlackHole: One-click unsubscribing that ensures you never see emails from that sender again.

  • Best for: Individuals drowning in newsletters, CCs, and cold outreach who need immediate relief.

  • Pricing: Plans start at 2-3/mo.

9. Friday AI (Friday-email.ai)

The content generator

Friday AI acts as a dedicated writing assistant. It excels at generating marketing copy, cold outreach emails, and blog posts from brief prompts. It is less about "inbox management" and more about "creation," making it a good tool for individual users and newbies. However, it’s less useful for team productivity or connected workflows.

  • Key Features:

  • Cold email templates: Pre-built frameworks for sales outreach that are proven to convert.

    • Multi-language support: Generate content in multiple languages for international outreach.

  • Best for: Marketers and sales development reps (SDRs) who need to generate a high volume of outbound copy.

  • Pricing: Free trial available; the company isn’t always transparent about pricing.

10. Fyxer

The executive assistant

Fyxer positions itself as a digital executive assistant. It combines human-in-the-loop services with AI to manage your calendar, draft replies, and organize your inbox. It is designed to feel like a real human assistant, handling the nuance that pure software sometimes misses.

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  • Key Features:

  • Calendar Management: Proactively manages scheduling, rescheduling, and invites.

    • Inbox Triage: Sorts and highlights the most critical emails that require your personal attention.

  • Best for: C-Level executives and busy founders who need a high-touch service rather than just a software tool.

  • Pricing: Starts at $22.50/mo; integrations and AI cost more.

11. Perplexity Email Assistant

The researcher’s choice

A newer entrant for 2025/2026, Perplexity has expanded its search dominance into the inbox (for Pro/Enterprise users). It can draft answers that require external research — e.g., "Reply to this client confirming we can meet their specs," where it checks the specs against your files and the web. Importantly, that’s a unique feature you’ll also find in Gmelius, which includes in-app AI search and context training, at a far lower cost.

  • Key Features:

  • Research-backed drafting: Pulls live data from the web to ensure email drafts are factually current.

    • Fact-checking: Verifies claims in incoming emails against known data sources.

  • Best for: Consultants, researchers, and analysts who need to provide evidence-based answers in their emails.

  • Pricing: Included as part of Perplexity Pro ( $200/mo).

12. Canary Mail

The secure app

Canary Mail is an app focusing on security (PGP encryption) and AI (Copilot). Its "Copilot" can summarize long threads, find files, and draft replies, all while keeping data local or encrypted. It is one of the few tools that prioritizes privacy as much as productivity. However, i ts features are pretty limited.

  • Key Features:

  • SecureSend: State-of-the-art encryption ensures that only the intended recipient can read your message.

    • Copilot AI: An on-device assistant that summarizes threads and drafts replies without exposing data.

  • Best For: Security-conscious industries (Legal, Health, Finance) where data privacy is non-negotiable.

  • Pricing: Free basic version; Growth version starts from $3/mo.

13. Writemail.ai

The drafter

Writemail.ai is a straightforward, no-nonsense tool. You paste the email you received, select your desired tone (Professional, Funny, Angry), and it generates a reply. It is a standalone web tool rather than an integrated plugin, making it useful for one-off drafting needs.

  • Key Features:

  • Tone selector: Offers a wide variety of emotional tones to perfectly match the situation.

    • Grammar correction: Automatically polishes your input for perfect syntax and flow, like Grammarly.

  • Best for: Occasional users or freelancers who need help phrasing a difficult email but don't want a full subscription.

  • Pricing: Free usage limits (10/mo); paid plans start from $6.95/mo for 50 emails.

14. Ellie (tryellie.com)

The style mimic

Ellie is a browser extension that prides itself on learning your writing style better than others. It allows you to define "Knowledge Base" snippets so it knows about your product or company when drafting replies. It works across Gmail and Fastmail. However, you only get a limited number of replies unless you upgrade to their most expensive plan ($79/mo).

  • Key Features:

  • Style learning: Analyzes your writing patterns to produce drafts that sound authentic to you.

    • Browser extension: Works lightly in the background of Chrome or Firefox without slowing down your browser.

  • Best for: PR professionals who need to maintain a highly personal voice in their communications.

  • Pricing: Starts from $19/mo for 25 replies a day.

15. Mailbutler

The smart add-on

Mailbutler is a robust extension for Apple Mail, Gmail, and Outlook. Its "Smart Assistant" feature handles drafting, summarizing, and task creation. It also includes tracking (read receipts) and "Snooze" functionality, adding a layer of productivity to basic clients without replacing them. However, we found that pricing is transparent only for individuals and teams must contact the team for custom pricing and collaboration features.

  • Key Features:

  • Smart Assistant: AI-driven drafting and summarizing that lives inside your existing mail client.

    • Email Tracking: See when, where, and how many times your email was opened.

  • Best For: Apple email users (an often underserved market) and Outlook users who want extra functionality.

  • Pricing: Starts from $4/mo for entry-level, single-user features.

The Gmelius Difference

The market in 2026 is flooded with tools that can write emails. However, as this guide has illustrated, the ability to generate text is fast becoming a commodity.

The real challenge for modern businesses isn't just producing content—it is managing process, context, and collaboration.

The danger of siloed intelligence

While tools like Superhuman and Shortwave are excellent for the individual, optimizing your personal inbox often comes at the cost of team visibility.

If you use an AI to speed up your own workflow by 50%, but your team cannot see the context of those conversations, bottlenecks simply shift; they don't disappear.

You risk becoming a "superhuman" island in a disconnected sea, where information is trapped in private inboxes rather than shared across the organization.

The future is contextualized

The next generation of work isn't about how fast you can type; it's about how well your workflows move.

The most successful companies in 2026 are those that view the inbox not as a mailbox, but as a project terminalL a place where assignments are made, tasks are tracked, and clients are managed.

This is why Gmelius stands alone.

We didn't just build an AI writer; we built an intelligence layer for teams.

  1. Context meets AI: Our "Meli" assistant operates within your shared Inboxes and multiple years’ worth email data. It understands the status of a project, the history of a client ticket, and who is assigned to what before it ever suggests a reply.

  2. No-migration friction: Unlike Front or Missive, which require moving your entire team to a new, unfamiliar platform, Gmelius lives natively inside Gmail. You keep the interface you know and love, simply upgraded with the power you need.

  3. True collaboration: We bridge the gap between "Project Management" and "Email." You can assign an email to a colleague, and let AI summarize daily updates, all without ever leaving your inbox.

For the C-suite looking to modernize their communication stack without disrupting their workflow, Gmelius offers the perfect balance of individual productivity and team alignment.

See the Gmelius difference

The Final Verdict

The 2026 AI email assistant market is no longer about simple spam filters; it's a sophisticated landscape driven by LLMs, semantic search, and RAG technology. We analyzed the top 15 tools available today and segmented them into three categories: integrated wrappers (like Gmelius), speed-first standalone clients (like Superhuman), and specialized drafters (like ChatGPT).

While adoption is high, you need to remember that true productivity gains are often missed due to poor strategy and pitfalls like data privacy and tool fragmentation.

The core decision lies in choosing the right architecture: solo users may prefer a client, while executives and teams may need the contextualization, intuitiveness, and integration-readiness of a wrapper.

The "best" tool ultimately depends on balancing speed, security, and team-wide utility, a balance that Meli by Gmelius strikes particularly well.

Start your free trial of Gmelius today.

References

  1. Gallup. (2025). U.S. Workplace AI Use Jumps to 45%. https://allwork.space/2025/12/u-s-workplace-ai-use-jumps-to-45-according-to-gallup-data/
  2. EY (Ernst & Young). (2025). EY 2025 Work Reimagined Survey. https://www.ey.com/en_gl/newsroom/2025/11/ey-survey-reveals-companies-are-missing-out-on-up-to-40-percent-of-ai-productivity-gains-due-to-gaps-in-talent-strategy
  3. Gravyty. (2025). ROI of AI Virtual Assistants for Higher Education. https://gravyty.com/blog/roi-of-ai-virtual-assistants-for-higher-education/
  4. McKinsey & Company. (2025). The state of AI in 2025. https://www.mckinsey.com/capabilities/quantumblack/our-insights/the-state-of-ai

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Welcome back, there! 👋

Here's what we added while you were away.

April Updates: Smarter Meli, lighter inbox 🌼

Hi there,

Say hello to more free time this Spring!

Get Meli to output exactly what you want

Gmelius gives users granular control over AI-generated replies. More professional? No problem. Mirror the sender’s tone? Easy peasy.

And now, custom instructions can contain up to 2,000 characters, up from 1,000.

This means more flexibility to fine-tune behaviour and outputs.

Meli now also looks at the last email in a thread to decide if it needs a reply.

So, if the last email includes the user in a CC/BCC or the last email is a promotion/notification, Meli can detect and ignore it. 🤫

Auto-schedule just the meetings you need, no noise

Meli understands meeting intent based on emails and generates auto-replies with available slots. To turn this feature on, go to Personal inbox configuration settings → AI Scheduler → Toggle to “Enabled”.

Now, the AI auto-scheduler turns itself off for promotional emails, messages where you are CC/BCC’d, and emails originating from Google Calendar.

Enjoy a cleaner calendar, with Meli by Gmelius.

What’s next? Catch up on a thread at a glance

In the next few weeks, we are launching the “conversation context summary” feature.

Users can click on the AI button at the top of any email for a quick summary of the conversation so far.

Stay tuned! And while you wait, check out the latest video from Gmelius, where we look at why 2.5 million users have deleted ChatGPT.

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Keep freeing up time with Gmelius, and see you in May.

— The Gmelius Team

Meli is now your personal secretary. 📆 Meetings, handled.

New

March is all about reducing friction in your inbox and helping you move faster without extra effort. ✨

From smarter scheduling to improved organization and real-time sync, here’s what’s new in Gmelius, and what Meli can now do for you.

🤖 AI Meeting Scheduler by Meli: No More Back-and-Forth

When an incoming email contains a meeting request, Meli automatically detects it and acts as your personal secretary. Meli checks your calendar availability, applies your scheduling preferences, and drafts a ready-to-send reply with suggested time slots.

The recipient can then book a time in one click.

What makes it different: This is not chat-based scheduling. You don’t need to prompt it, Meli acts when it matters.

The AI Meeting scheduler is available for all customers. Learn more

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🏷️ AI Labels: Smarter Inbox Organization

Personal inboxes with AI Sorting enabled now generate Gmail labels instead of Gmelius tags, making it easier to organize and navigate conversations.

This update is now available across all plans.

What this means for you: Conversations are automatically categorized into clear Gmail folders creating an improved visibility and structure in your inbox both on desktop and mobile.

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⚡ Real-Time Updates Are Back

Your workspace now stays perfectly in sync without manual refresh.

We’ve improved real-time updates across key areas like:

  • Ticketing folders

  • Custom views

  • Shared workflows

Everything updates instantly, so you’re always working with the latest information.

🧹 Auto-Cleanup for AI Drafts

Meli now automatically deletes unused drafts to keep your Gmail drafts folder clean. AI-generated drafts are deleted after 3 business days if unused, helping keep your inbox clutter-free without any manual effort.

From the Editorial Team

On YouTube, we’re exploring whether AI truly understands your feelings… or is it just very good at pretending?

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From smarter meeting scheduling to automatic cleanup, Meli keeps taking work off your plate.

And we’re only getting started. More updates coming soon.

- The Gmelius Team

February is our Favorite F-Word

New

This month might be 28 days short, but for Gmelius, it’s packed with updates, enhancements, and new releases.

Brand New Dashboard and Smarter Navigation

Your Gmelius dashboard is now arranged into four primary sections:

  1. Config for admins

  2. Mail for your inbox

  3. Meli to chat with your AI executive assistant

  4. and Analytics for monitoring productivity

Discover your new dashboard

(Even) More Control Over AI Drafts

Customizing AI-generated drafts is now easier with pre-built prompts. You can also make drafts more informed by adding multiple knowledge sources. Just add the websites from which you want Gmelius AI to fetch information, and you’re good to go.

AI Follow-Ups Are Here!

Finally, an AI that follows up for you. Meli (Gmelius AI) understands when a message you send needs a reply.

If the recipient doesn’t respond in 2 days (excluding weekends), Gmelius AI writes a follow-up for you to send in 1 click. If you get a reply, then no follow-up is generated. Simple!

You can configure AI follow ups directly from the AI Drafts tab.

FYI Tags to Identify Emails that Matter a Little Less

Tired of scrolling through long threads, only to find out you were just CC’d on it? Next time, check for the “FYI” tag in your inbox. It tells you when you’re CC’d or BCC’d into a conversation, so you can prioritize better and save time.

You can configure the new FYI tag directly from the AI Sorting tab.

Good News for 🇯🇵 Japan and 🇮🇹 Italy!

The Gmelius dashboard is now fully localized in Japanese and Italian. So, if you have friends who speak these languages, refer Gmelius and contact our team to earn referral credits :)

From the Editorial Team

On YouTube, we’re exploring how AI works as a massively influential force shaping our modern world.

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We also created resources to help you improve productivity while saving time. Check them out:

📨 15 Best AI Assistants for Email Productivity: A Buyer’s Guide

✍️ These Are the 5 Best Email Generators of 2026

Product Updates: AI Sorting, Dispatching, Follow Ups & New Auto-Responder

January is about starting the year with a cleaner inbox and less manual work. Here’s a quick look at what’s new in Gmelius and what’s coming next, including multiple new skills added to Meli, your AI executive assistant.

✨ AI Sorting by Meli: Keep Non-Essential Emails Out of Your Inbox

For each AI category, you can now choose whether new emails should:

  • Stay visible in your inbox, or

  • Be automatically archived as soon as they’re categorized, and get closer to inbox zero thanks to Meli.

How it works in practice

If you set the Promotions category to Archive, emails identified as promotions won’t appear in your inbox. They’ll be automatically archived instead, keeping your inbox clear without losing access to the message.

Create your personal workspace or update its current configuration by going to the AI Sorting tab: https://app.gmelius.com/workspaces

This AI skill is only available for personal inboxes, not shared inboxes.

✨ AI Follow Ups by Meli: Get the "Ping" out of your Head

Take follow-ups off your mind and focus on the work only you can do. Meli stays on top of your inbox by tracking threads and crafting timely follow-ups.

AI Follow ups can be found and enabled in the AI Draft tab of your workspace under advanced settings: https://app.gmelius.com/workspaces

✨ AI Dispatching by Meli: Assign Conversations to the Right Teammate

Incoming conversations don’t always land with the right person. Meli changes that.

When accessing the new AI Dispatching tab, you’ll be able to define who should receive the conversation once it’s detected, and Meli will automatically route each message to the teammate best suited to handle it.

The result:

  • Less manual sorting

  • Faster response times

  • Better ownership across the team

This AI skill is only available for shared inboxes, not personal inboxes.

🪄 Set Up Autoresponders in Seconds

We’ve added a lightweight autoresponder rule to make simple automations easier.

On our Growth, Pro, and Enterprise plans, you can now quickly create automatic replies for out-of-office messages or instant acknowledgements, without building complex rules.

A faster way to stay responsive, even when you’re offline.

This is just the beginning of what we’re building this year…

Coming very soon:

  • A brand new look and better (user) experience for app.gmelius.com

  • Meli becomes your secretary by proactively scheduling meetings on your behalf.

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.\. The Gmelius Team

Smarter Workspaces and new AI Controls

We're kicking off this month with some exciting news! We're premiering our first-ever micro-series, OOO (One Ordinary Office), on November 19. Get ready for a laugh—#AI just made its first workplace comedy. Check out the official trailer below!

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Now, on to the product updates! We’re excited to roll out some powerful, much-needed updates designed to make your Gmelius experience even smoother. This month is all about giving you more control and smarter automation, starting with a brand-new command center for your team.

Meet Your New Command Center: The Gmelius Workspace

We've centralized your most important settings to make management a breeze. You can now access key information and settings from one convenient place. The Workspace is the new home for a host of powerful settings, including everything from your AI systems and integrations to your automation rules.

Here’s how to get started:

  1. Go to app.gmelius.com/workspaces

  2. Select your preferred Shared Inbox from the Gmelius homepage.

  3. Once inside, you'll find all the new Workspace settings on your left-hand side.

Please Note: Access to specific Workspace settings may depend on your role, such as owner or admin.

Automate Your Triage with Smarter AI Sorting

The Gmelius AI Sorting assistant is now even easier to use.

From your new Workspace, just click on AI Sorting in the left pane to see all available rules. Enable the rules you want to apply, and then use the magic wand button to automate how different types of emails are managed. Imagine being able to:

  • Auto-archive all promotional or outreach messages.

  • Get a Slack ping for urgent team and collaboration alerts.

  • Auto-assign or route emails containing financial info to a specific person.

Enforce SLAs like a Pro

SLA-based auto-assignment has been totally revamped and is now way easier to set up on Gmelius.

You can now automatically assign new conversations or email tickets to the right person based on your company's SLAs. This feature uses our round robin and load balancer rules, or you can use external integrations like HubSpot or Salesforce.

Additionally, new SLA warnings let you define specific response time targets. You'll be immediately alerted if a reply is delayed, helping you keep every conversation on track.

The AI Draft Assistant got even smart(er)

Gain full control over when and where your AI assistant steps in. You can now control which domains need replies and which ones don’t.

Gmelius now includes whitelists and blacklists for the AI Draft Assistant. This allows you to control precisely when responses are generated, helping you cut down noise and save time with Meli, Gmelius AI.

🦃 Get Ready for the Holiday Season

With the holidays just around the corner, check out these helpful resources from the Gmelius team:

Introducing Meli: Your AI executive assistant

New

Announcement

We’re thrilled to invite you to an early public preview of Meli, your new AI-powered executive assistant from Gmelius.

More than an email helper, Meli is your proactive executive assistant, built to anticipate needs, take initiative, and streamline your day.

With Meli, you can:

  • Summarize unread emails and flag what matters most.

  • Suggest archiving the noise and draft replies where action is needed.

  • Manage your calendar: events, reschedules, reminders.

  • Streamline daily email management so you can focus on real work.

With deep Gmail expertise and native Google Workspace integration, Meli is designed to help professionals reach inbox zero faster, cut response times, and focus on meaningful work.

💬 Start chatting with Meli

This is an early preview—and your feedback will directly shape how Meli evolves. Whether it’s helping you prepare for your day while commuting, managing incoming emails, or assisting your team, we’d love to hear how you’d use Meli:

Share feedback about Meli

Gmelius now speaks German, Spanish, and Portuguese! 🌍

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¡Hola! Hallo! Olá!

We’re excited to announce that Gmelius just got more global. Our extension for Gmail and our Progressive Web App (PWA) are now available in German, Spanish, and Portuguese—joining our existing English and French versions.

Whether you're managing a shared inbox in Madrid, automating workflows in Munich, or collaborating with your team in São Paulo, Gmelius now works in your language.

🌐 Why it matters:

This update completes our first set of supported languages and brings Gmelius closer to teams around the world—offering a more intuitive and localized experience, wherever you work.

💬 How to switch languages:

Gmelius will automatically adapt to the language set in your Gmail or browser settings. No manual changes needed!

🎯 What’s next?

We’re not stopping here. More languages and localizations are coming soon to support our growing global community.

As always, thank you for using Gmelius to reinvent the way you work—wherever you are, and now, in your own language.

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